Product Coordinator, Fulfillment - Memphis, TN

Description

Essential Functions

Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

• Research, validate, and coordinate the setup of new, pending, and existing medications within the pharmacy inventory and automation systems to ensure accurate product configuration, inventory tracking, and dispensing readiness.

• Maintain active and inactive product records within fulfillment inventory systems to ensure product information remains accurate, complete, and aligned with company and regulatory standards.

• Load and maintain medication attributes within automation administration tools to support accurate dispensing, inventory integrity, and efficient pharmacy operations.

• Monitor and maintain perpetual inventory accuracy across pharmacy systems to support , reduce discrepancies, and ensure operational and regulatory compliance.

• Analyze automation, product utilization, and location reports to optimize product placement within automation systems and maximize fulfillment efficiency and workflow effectiveness.

• Perform real-time product and inventory updates as operational needs arise to ensure accurate system data and prevent interruptions to pharmacy fulfillment activities.

• Review daily out of stock medications and investigate inventory availability across systems to identify root causes, reduce stock shortages, and improve product availability.

• Evaluate manually processed orders and fulfillment exceptions to identify opportunities to improve automation utilization, increase efficiency, and reduce manual processing.

• Manager product rotation, and expiration monitoring activities, including routine expiration-date reviews and EXP functions to minimize waste, maintain inventory integrity, and support patient safety.

• Assist with Bi-weekly, quarterly, annual, and other -l inventory counts as required to ensure inventory accuracy, support financial controls, and maintain compliance with company procedures.

• Collaborate with pharmacy operations, inventory management, and fulfillment teams to resolve product-related issues and support continuous improvement in inventory and automation processes.

• Perform other job-related duties as assigned to support departmental and organizational objectives. .

Marginal or Additional Functions

• Other duties as assigned or apparent.

Supervisory and Managerial Responsibility

• This role has no supervisory or managerial responsibilities.

Knowledge, Skills & Abilities

Education, Licensure or Certification:

• High School diploma or GED required

• Active and unrestricted Pharmacy Technician License in the state of dispensing required.

• National Pharmacy Technician Certification is required.

Work Experience or Related Experience

• Minimum of 6 months’ experience as a Fulfillment Technician or in a similar pharmacy operations role required.

Specialized Knowledge, Skills & Abilities

• Strong verbal, written, and interpersonal communication skills. .

• Ability to work effectively with cross-functional teams and stakeholders

• Strong attention to detail and commitment to data accuracy

• Demonstrated problem-solving and analytical skills with the ability to identify root causes and implement effective solutions.

• Ability to prioritize multiple tasks and manage competing deadlines in a fast-paced environment

• Strong organizational skills and a systematic approach to work

• Customer-focused mindset with a commitment to meeting internal and external customer expectations

• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint

• Ability to learn and effectively utilize pharmacy automation, inventory management, and fulfillment systems

Travel Requirements and Conditions

• Limited travel may be required

Work Environment, Conditions and Demands

• Work in a climate-controlled, smoke-free internal environment.

Physical Requirements and Demands

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.

• Regular eye-hand coordination and manual dexterity required to operate office and pharmacy-related equipment.

• Ability to sit or stand for prolonged periods of time (7–10 hours per day).

• Occasional stooping, bending, or walking throughout the day.

• May require lifting up to 25 pounds on occasion.

• Must have adequate vision to read fine print, including close vision, color vision, and ability to adjust focus.

• Must be able to hear and respond to normal voice conversations.

Additional Position Information

• No additional information is applicable

• Position starting at $24/hour

Qualifications

Education

Required

• High School or better

Licenses & Certifications

Required

• Pharmacy Technician

Experience

Required

• 1 year: Minimum of 6 months’ experience as a Fulfillment Technician or in a similar pharmacy operations role required

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.