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Field Examiner

Veterans Benefits Administration

Daytona Beach, FLFull-time$62–97K/yrPosted 4 days ago

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At a glance

Compensation
$62–97K/yr
Location
Daytona Beach, FL
Schedule
Full-time
Work Authorization
US work authorization required

Requirements

Credentials this posting asks for.

Master's degree

Job overview

The Field Examiner safeguards veterans’ financial interests by conducting mobile field examinations, appointing fiduciaries, investigating fraud, and ensuring beneficiaries receive entitled benefits while traveling to various worksites.

Skills & qualifications

RequiredNice to have

Skills

Oral CommunicationConflict ManagementResearch and AnalysisSelf Management

Qualifications

U.S. Citizenship RequiredSelective Service Registration RequiredCurrent Valid Driver's License RequiredProbationary Period One YearTime-in-Grade RequirementSpecialized Experience One Year Equivalent GS-07Master's Degree or Equivalent Graduate Degree

Full job description

Summary

As a Field Examiner, you will safeguard the financial interests and well-being of Veterans and beneficiaries who cannot independently manage their funds. You'll conduct field examinations, appoint and oversee fiduciaries, and investigate misuse or fraud. This position is designated as mobile work. Mobile work is a condition of employment and is characterized by routine and regular travel to conduct work in customer or other worksites as opposed to a single authorized alternative worksite.

Duties

This Field Examiner position is for the Department of Veterans Affairs, Veterans Benefits Administration, located in the Fiduciary Hub. The Field Examiner (FE) determines the payee (fiduciary), best suited to the needs and situation of VA beneficiaries, who are incompetent due to legal disability, mental disability, physical disability or minority. The Field Examiner ensures that beneficiaries receive all the benefits they are entitled to, and takes necessary actions to protect their assets. Performs visits to veterans and beneficiaries to evaluate physical and mental conditions or capacity; independently determine ability to handle or manage funds. Conducts field examinations to determine who to appoint as fiduciaries for incompetent or minor beneficiaries. Verify the welfare and adequate living conditions of veterans under fiduciary care and make arrangements for deficiencies. Conduct background investigations on proposed fiduciaries. Reviews and reports on fiduciary performance; conduct investigations involving the misuse of VA funds. Explain laws and regulations governing fiduciary responsibilities to veteran, beneficiary and fiduciary. Investigate and make determinations on identified misuse, complaints, allegations, contested claims for benefits, special apportionments, eligibility for VA compensation, etc. Work with representatives of other Federal, State, and local police, social and protective services agencies and courts regarding the safety, protection and living conditions of veterans. Supervises veterans transitioning to financial independence under the direct pay program. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is: GS-09/11. Work Schedule: Full time, Monday through Friday Telework: Not available. Position Description Title/PD#: Field Examiner/36002A, 35902A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required Bargaining Unit: Yes Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Designated and/or random drug testing may be required Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. This position is designated as mobile work. Mobile work is a condition of employment and is characterized by routine and regular travel to conduct work in customer or other worksites as opposed to a single authorized alternative worksite. This position requires a current, valid driver's license. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/31/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-11 position you must have served 52 weeks at the GS-09 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 09 (or higher) and the promotion potential of your current position must be at least GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: One year of specialized experience equivalent to the GS-07 is defined as use of fact finding sources (i.e., conducting interviews, researching court records, etc.) to verify facts and obtain specific pieces of information; or, experience applying Federal, state and/or local laws and regulations to administer benefits programs or services; or, financial management experience for individuals or businesses. Examples include: Conducting investigations into allegations of misconduct, compiling findings, and composing reports of recommended action. Determining an applicant's eligibility for welfare programs in accordance with state laws and program regulations. Conducting professional interviews or investigations involving issues/cases such as benefit claims, workplace safety claims, employee/labor allegations, fraud, abuse, or embezzlement for the purpose of gathering factual information to make a determination. Interpretation and application of Federal, State and/or Local benefit programs (i.e. compensation/pension, healthcare, mortgage/lending, insurance, etc.) that comply with related laws, policy, regulations. Establishing and reviewing budgets for expenditures, verifying or monitoring the use of funds, and balancing or reconciling finances for individual or business. -OR- Education Substitution: A master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in Social Work, Counseling Rehabilitation, Criminal Justice, or another degree specifically related to the duties of this position which demonstrates the knowledge, skills, and abilities necessary to do the work (submit your transcripts). -OR- Equivalent combinations of Specialized Experience and Graduate level education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. GS-11 Grade Level: Specialized Experience: One year of specialized experience equivalent to the GS-09 is defined as experience conducting interviews in a state and/or Federal benefit/services program capacity to obtain essential information and assess an individual's competency to make valid decisions; or, expertise in personal financial management for individuals in exceptionally unique or complex financial situations. Examples include, but are not limited to: Conducting professional interviews or investigations involving issues/cases such as benefit claims, workplace safety claims, employee/labor allegations, fraud, abuse, or embezzlement for the purpose of gathering factual information to make a determination. Establishing and reviewing budgets for expenditures, verifying or monitoring the use of funds, personal financial management, balancing or reconciling finances for disabled individuals or minors who are unable to legally manage their own accounts. Interpretation and application of Federal, State and Local benefit programs (i.e. compensation/pension, healthcare, mortgage/lending, insurance, etc.) that comply with related laws, policy, regulations. -OR- Education Substitution: A PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree in Social Work, Counseling Rehabilitation, Criminal Justice, or another degree specifically related to the duties of this position which demonstrates the knowledge, skills, and abilities necessary to do the work. (submit your transcripts). -OR- Equivalent combinations of Specialized Experience and more than two years, but less than three years of education, as described above. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information . Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week Physical Requirements: This job requires driving a government owned vehicle (GOV), often very long distances, requiring overnight lodging. Some walking and climbing of stairs is required since interviews with VA beneficiaries are conducted at the residences of the beneficiaries. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/31/2026.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): INVESTIGATION: Conduct interviews, interrogations, investigations and inspections involving issues such as contested benefit claims, fraud, abuse, embezzlement, special apportionment, dependent status, etc. JUDGMENT /DECISION: Demonstrate cognitive thinking for the purpose of reaching a decision, drawing sound conclusions, or making critical distinctions about people, situations, ideas or events through assessment, comparison and/or deliberation. ORAL COMMUNICATION: Verbally explain laws, programs and processes clearly to individuals/corporations; communicate to obtain info, coordinate services/benefits; verbally report facts and findings to represent claimant and/or government. CONFLICT MANAGEMENT: Demonstrate objective, unbiased views, promote calm dialogue/cooperation, exhibit foresight to identify and defuse conflict before it occur. RESEARCH/ ANALYSIS: Conduct research by reviewing info/records of financial/bank statements, case files, correspondence for compliance or investigative purposes, analyze info/data to make appropriate decisions and referrals. SELF-MANAGEMENT: Sets well defined and realistic goals; monitor progress and time, self-­motivated to achieve and deal with stress effectively/appropriately. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Other Information

The Interagency Career Transition Assistance Plan (ICTAP)and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

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