Lead Technical Analyst

Broadridge Securities Processing Solutions LLC

Newark, NJ · HybridFull-time$130–135K/yrSeen todaySeen in employer's feed today

Newark, NJHybridFull-time$130–135K/yrSeen todaySeen in employer's feed today

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At a glance

Compensation

$130–135K/yr

Location

Newark, NJHybrid

Schedule

Full-time

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Lead Technical Analyst reviews and analyzes technical design documents, conducts in‑depth service request analysis, and assists client services teams. They troubleshoot real‑time test and production issues, document operational procedures, support testing of enhancements, recommend solutions, ensure data accuracy across regions, and participate in peer reviews to maintain quality standards.

Skills & qualifications

RequiredNice to have

Skills

AS400PythoniSeriesIBM iSeriesRPG/400DB2/400CL/400ILE ConceptsCLLERPGLESQLRPGLESQLROBOTSDAALDONNDM/FTP/SFTPMQ

Qualifications

Bachelor’s Degree in Computer Science or Engineering or Related Field3 Years Experience

Full job description

Compensation

Hours Per Week

Number Of Positions

Job Description

Review and analyze technical design documents, use the review process to train and share the product domain knowledge with less experienced team members. Conduct an in-depth analysis of Service Requests raised by internal/external clients to determine the appropriate course of action. Assist Client Services/Conversions/Help Desk in meeting the client needs by providing review of information relating to impact processing. Troubleshoot real-time Test/Production issues to ensure smooth running of the Impact application within the prescribed productivity time frame. Document new/changed operational procedures associated with development/maintenance projects. Responsible for supporting the testing of enhancements and fixes and assisting functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications. Recommend solutions and identify required program corrections that resolve issues that clients have in conducting their day-to-day business. Ensure that the static data/configuration/setups are accurate in all client regions to minimize functional service requests. Participate in peer review processes to ensure the quality of issues turned over to application development/systems support groups is maintained within prescribed quality control standards. Diagnose and remediate production and test service requests assigned to the group. Contribute towards enterprise-wide metrics collection and participate in action plans. Develop and document workarounds for functional issues that clients have in test/production environments.

SALARY RANGE: $130,000.00 to $135,000.00 per year.

REQS.: Bachelor’s degree or equivalent in Computer Science, Engineering (any) or related quantitative or technical field plus 3 years of experience. Previous experience to include: AS400 and Python; iSeries related technologies; IBM iSeries technologies including RPG/400, DB2/400, and CL/400; Programming and ILE Concepts including CLLE, RPGLE, SQLRPGLE, SQL, ROBOT, SDA, ALDON, NDM/FTP/SFTP, and MQ. Position is based in our Newark, NJ office but role holder is eligible to work remotely, on a hybrid basis, with manager and HR approval. Role holder must live within commuting distance of the office. APPLICANTS: Send resume+cvr ltr to: [email protected]. Ref. code required: Lead Technical Analyst, 10305231.