Overnight Bell Attendant
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At a glance
Job overview
Four Seasons is hiring an Overnight Bell Attendant. The Overnight Bell Attendant assists guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, and transports guest and hotel packages and parcels. This role involves providing high-level hospitality and professionalism, accommodating special requests, and resolving customer complaints. The attendant also performs errands for guests and the hotel, which may require local travel.
Key focus areas include Greets guests and escorts them to their rooms, Delivers luggage to room upon check-in and picks up luggage from room upon departure, and Maintains proper records of deliveries and pick-ups.
Successful candidates bring Guest Services Experience, Ability To Work In Warm Temperatures Outdoors, and Ability To Lift 100 Pounds. Important skills include Hospitality, Customer Service, Problem Solving, and Collaboration.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.
About the role We are looking for you to be our next Overnight Bell Attendant (Part Time) to assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.
What you will do
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Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
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Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
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Greets all guest passing through lobby and offers them assistance.
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Work harmoniously and professionally with co-workers and supervisors.
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Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
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Performs errands for guests and the hotel that may require local travel off of the hotel property.
What you bring
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Previous guest services experience preferably in a luxury resort/hotel.
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The ability to work in warm temperatures outdoors
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Team player with attitude of ready and willing to help where and when needed around the resort.
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Bending to pick up or place luggage or boxes on cart.
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Pulling luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.
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Lifts boxes of up to 100 pounds and carries them for up to 15 feet.
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Is mobile during 100% of shift
What we offer
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Compensation: $20.00 plus gratuities
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A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
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Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
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Inclusive, diverse employee events and celebrations throughout the year
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Exclusive Four Seasons travel perks and employee discounts worldwide
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Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
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Complimentary Dry Cleaning for Employee Uniforms
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Complimentary Employee Meals
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And so much more as part of the Four Seasons experience
Schedule & Hours
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Part Time
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2 Days a week
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Shift Time 11PM - 7AM
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Must have Friday/Saturday availability
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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