
Bakery Clerk
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At a glance
Job overview
Kroger Family of Companies is hiring a Bakery Clerk. The Bakery Clerk creates an outstanding customer experience by delivering exceptional service, maintaining a clean, safe environment, and supporting sales goals. The role assists the department manager, follows quality standards, and upholds Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Key focus areas include Prepare items per customer requests using bakery equipment, Offer product samples to help customers discover new items, and Inform customers of bakery specials.
Full job description
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
RESPONSIBILITIES Essential Job Functions:
·Bakery Clerk will prepare items per customer requests using proper bakery equipment.
·Bakery Team Member should offer product samples to help customers discover new items or products they inquire about.
·Bakery Clerk will be able to inform customers of bakery specials.
·Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
·Recommend bakery items to customers to ensure they get the products they want and need.
·Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
·Prepare foods according to the food temperature logs and follow cooking/baking instructions.
·Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
·Adequately prepare, package, label and inventory ingredients in merchandise.
·Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
·Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
·Label, stock and inventory department merchandise.
·Report product ordering/shipping discrepancies to the department manager.
·Understand the store's layout and be able to locate products when requested by customer.
·Stay current with present, future, seasonal and special ads.
$17.38 - $26.15 per hour
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