Patient Scheduler, PT, Day
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At a glance
Job overview
Prisma Health is hiring a Patient Scheduler, PT, Day. The Patient Scheduler is responsible for receiving telephone requests, coordinating admissions and diagnostic appointments, gathering patient information, and ensuring accurate scheduling in the computer system while maintaining logs and supporting payroll processes.
Key focus areas include Receive telephone requests for services and referrals, follow protocols, and maintain required logs., Coordinate scheduling of patients for admission, diagnostics, or classes, gathering necessary information and arranging appointments with staff., and Participate in the payroll process to ensure accuracy and legibility of time slips..
Important skills include Customer Oriented Service Skills and Proficient In Telephone Equipment, Voicemail, And Computers. Preferred (not required): Knowledge Of Scheduling Procedures, Knowledge Of Services Offered, Communication Skills, and Knowledge Of Medical Terminology.
Skills & qualifications
Skills
Qualifications
Full job description
Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.
Essential Functions
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All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
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Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.
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Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
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Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
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May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
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Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
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Education - High School diploma or equivalent preferred
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Experience - Two (2) years of related work experience preferred
In Lieu Of
- NA
Required Certifications, Registrations, Licenses
- NA
Knowledge, Skills and Abilities
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Knowledge of scheduling procedures
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Knowledge of services offered to provide accurate scheduling of clients.
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Communication skills
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Customer-oriented service skills
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Proficient in use of telephone equipment, voicemail, and computers
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Knowledge of medical terminology preferred
Work Shift
Day (United States of America)
Location
Greenville Memorial Hospital
Facility
2534 Medical Group Administration - Primary Care
Department
25341000 Medical Group Administration - Primary Care-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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