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PRODUCE/CLERK

Kroger Family of Companies

Chicago Heights, ILJob$15.75–17.3/hrTracked 4w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
$15.75–17.3/hr
Location
Chicago Heights, IL
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Current Food Handlers Permit Once Employed

Job overview

Kroger Family of Companies is hiring a PRODUCE/CLERK. The Produce Clerk creates an outstanding customer experience by providing exceptional service and maintaining a safe and clean environment. This role assists the department manager in achieving sales and profit goals, monitors quality assurance standards, and promotes the company's core values. The clerk will engage with customers, manage products, and ensure proper store operations.

Key focus areas include Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers, Promote Corporate Brands to customers, and Promote trust and respect among associates.

Successful candidates bring Current Food Handlers Permit. Important skills include Acknowledge Customers, Assist Customers, Appreciate Customers, Promote Corporate Brands, Promote Trust And Respect Among Associates, and Answer Product Questions. Preferred (not required): Second Language Speaking, Second Language Reading, and Second Language Writing.

Skills & qualifications

RequiredNice to have

Skills

Acknowledge CustomersAssist CustomersAppreciate CustomersPromote Corporate BrandsPromote Trust and Respect Among AssociatesAnswer Product QuestionsGain and Maintain Product KnowledgeMake Product SuggestionsPrepare Produce Platters/TraysInform Customers of Produce SpecialsRecommend Items to CustomersPrepare MerchandisePackage MerchandiseLabel MerchandiseInventory MerchandiseReview/Inspect Products for Quality and FreshnessStock Department MerchandiseReport Product Ordering/Shipping DiscrepanciesDisplay a Positive AttitudeStay Current With AdsEnsure Proper Temperatures in Cases and CoolersMaintain Temperature LogsComply With Safety ProceduresIdentify Unsafe ConditionsNotify Store Management of Unsafe ConditionsInspect EquipmentNotify Management of Equipment Repair NeedsNotify Management of Customer or Employee AccidentsReport Safety Risks or IssuesReport Illegal ActivityWork Cooperatively in High Paced EnvironmentManage ConflictAct With Honesty and IntegrityFollow DirectionsSeek AssistanceProvide Support and Assistance to MinorsHandle Stressful SituationsEffective CommunicationBasic MathSecond Language SpeakingSecond Language ReadingSecond Language Writing

Qualifications

Current Food Handlers Permit Once EmployedComparable Retail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

  • Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers

  • Promote Corporate Brands to customers

  • Promote trust and respect among associates

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

  • Assist with the preparation produce platters/trays

  • Inform customers of produce specials

  • Recommend items to customers to ensure they get the products they want and need

  • Adequately prepare, package, label and inventory merchandise

  • Review/inspect products for quality and freshness and take appropriate action with those items

  • Label, stock and inventory department merchandise

  • Report product ordering/shipping discrepancies to the department manager

  • Display a positive attitude

  • Stay current with present, future, seasonal and special ads

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

  • Notify management of customer or employee accidents

  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management

  • Ability to work cooperatively in high paced and sometimes stressful environment

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS MinimumPosition Qualifications:

  • Ability to handle stressful situations

  • Effective communication skills

  • Knowledge of basic math (counting, addition, and subtraction)

  • Current food handlers permit once employed

Desired Previous Job Experience

  • Comparable Retail experience

  • Second language (speaking, reading and/or writing)

$15.75 - $17.30 per hour

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