Patient Reimbursement Specialist
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At a glance
Job overview
U.S. Physical Therapy is hiring a Patient Reimbursement Specialist. The Patient Reimbursement Specialist at Integrated Rehabilitation Services audits payments from commercial and workers' compensation carriers, ensuring consistency with contracted fee schedules and resolving underpayments. This role involves conducting follow-up inquiries for missing insurance payments, correcting and resubmitting denied claims, processing written appeals, and tracking denial/payment trends. The specialist also communicates with staff and patients to resolve payment issues, answers billing questions, processes patient credit card payments, and maintains patient charts and electronic medical records.
Key focus areas include Audit payments from commercial and workers compensation carriers for consistency with contracted fee schedule, Follow up with carriers as appropriate to resolve underpayments, and Conduct follow-up inquiries regarding missing insurance payments.
Successful candidates bring High School Degree Or Equivalent, Excellent In-Person And Phone Customer Service, and Close Attention To Detail. Important skills include Microsoft Word, Excel, Attention To Detail, Time Management, Organizational Skills, and Team Player Attitude.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Company Description
At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.
Our Mission: Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.
Job Description
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Audit payments from commercial and workers compensation carriers for consistency with contracted fee schedule and follow up with carriers as appropriate to resolve underpayments
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Conduct follow-up inquiries regarding missing insurance payments
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Correct and resubmit denied claims
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Process written appeals
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Track denial/payment trends
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Communicate with staff and patients to resolve payment issues
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Answer billing questions for patients and implement solutions to remedy issues
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Process patient credit card payments
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Data entry
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Verifying current personal and financial information
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Maintaining patient charts and electronic medical records
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Collecting, posting, and depositing patient payments
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Faxing, filing, and performing any other duties as assigned
Qualifications
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High school degree or equivalent
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Excellent in-person and phone customer service
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Proficient in Word or Excel
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Close attention to detail
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Great time management and organizational skills
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Be available for a full-time schedule, Monday - Friday, 40 hour work week
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Team player attitude and energetic with a focus on excellent customer service
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Previous experience working in a medical/physical therapy billing role is preferred but not required.
Additional Information
The anticipated base pay range for this position is $25.00-$30.00. Pay is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
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Competitive compensation
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Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
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Multiple opportunities for professional development, specialization, and leadership
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Employee discount plans
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Employee Assistance Program (EAP)
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Investment from a company that wants you to succeed and thrive
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]
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