Case Manager, TCM & Avivo Village

Salary Range $28.71 - $35.89 Hourly

Position Type Full Time

Job Shift Day

Education Level Bachelor's Degree in Human Services rela

Category Case Management - Mental Health

Description

Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

The Targeted Case Manager will provide Targeted Case Management services to adults with mental illness, to assist them to live successfully in their goal living situation. This is accomplished by connecting participants to necessary support services, coordinating with other care providers, gathering resources, and assisting with applications and renewals when necessary. This position also assists adults with serious mental illness in pursuing the outcome of improved or maintained mental health functioning.

Avivo Village is an alternative to encampments that provides a safe, secure, and service-rich environment for individuals experiencing unsheltered homelessness as they work toward long-term housing stability. The embedded Targeted Case Manager will engage eligible residents, complete assessments and service planning, coordinate access to behavioral health, medical, housing, benefits, and community-based resources, and provide ongoing support toward individualized goals. The Targeted Case Manager will work closely with Avivo Village staff, the embedded mental health clinician, housing case managers, and other service partners to ensure coordinated, person-centered care. The position will also receive ongoing support, consultation, and oversight from the TCM Program Director, supervisors, and program managers.

PRIMARY RESPONSIBILITIES:

• Build meaningful, person-centered relationships with residents while maintaining appropriate professional boundaries.

• Maintain a consistent and visible presence within Avivo Village to provide accessible, low-barrier Targeted Case Management services.

• Proactively engage residents through flexible and creative outreach strategies, including residents who may be hesitant or have difficulty participating in traditional office-based services.

• In collaboration with TCM leadership, assess residents’ eligibility for Adult Mental Health Targeted Case Management and other programs and services, educate residents and staff about eligibility requirements, and support enrollment when appropriate.

• Collaborate with residents to develop, implement, and regularly update the Individual Community Support Plan. Ensure that services provided and changes in client goals are accurately reflected in the plan.

• Make appropriate internal and external referrals, monitor progress, and ensure timely follow-up and continuity of services.

• Meet with each client on the assigned caseload at least monthly and complete timely, accurate, and billable case documentation in accordance with TCM requirements.

• Coordinate care with Avivo Village staff, the embedded mental health clinician, housing case managers, TCM program leadership, medical and behavioral health providers, and other community partners.

Qualifications

Education and Experience Required

• Bachelor's Degree in a Human Services related field.

• 2,000+ hours of supervised experience working with adults with mental illness.

• Ability to provide Rule 79 Adult Mental Health Targeted Case Management per DHS guidelines.

• One or more years of experience working with single adults experiencing homelessness or similar experience.

• Lived experience will be valued and considered as part of the experience requirement.

• Valid driver's license, insurance, clean driving record, and reliable transportation.

BENEFITS:

• Medica health plan

• Health Savings Account (HSA)

• Nice Healthcare − offers chat, video visits and in-home primary care visits

• Dental plan

• Dependent Care Flexible Spending Account (FSA)

• Basic Life/AD&D & Voluntary Life/AD&D

• Long-term disability

• Option to purchase critical illness, accident insurance and short-term disability

• 401(k) Plan

• 10 Paid holidays & generous PTO

IN ADDITION:

• Mission driven culture that celebrates diversity

• Clinical supervision towards licensure

• Competitive pay, based on education & experience

• Mileage reimbursement

Avivo is a nonprofit organization which serves nearly 15,000 Minnesotans each year, helping them achieve recovery, employment, and career advancement. We believe everyone deserves the chance to live well and work well.

Avivo will begin participating in E-Verify effective July 1, 2025.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.