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Switchboard Operator

Part-time

McLaren Health Care

Lapeer, MIPart-timeNo compensation foundTracked 1w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Lapeer, MI
Schedule
Part-time
Work Authorization
Not specified

Job overview

McLaren Health Care is hiring a Switchboard Operator. The Switchboard Operator operates the Cisco phone system, handles incoming calls, monitors alarms, pages physicians, processes mail and copy, delivers records, and assists with communication projects for McLaren Lapeer Region. They also update call schedules and support hospice, home care, and infusion satellites after hours.

Key focus areas include Operates the call attendant Cisco Phone system (switchboard), Monitors all alarms in the Communications area and uses paging systems to notify physicians and staff, and Answers and handles emergency telephone calls.

Important skills include Cisco Phone System, Paging Systems, Alphabetize And File, and Read And Write Ability. Preferred (not required): Clerical Skills and Communication Platforms.

Skills & qualifications

RequiredNice to have

Skills

Cisco Phone SystemPaging SystemsClerical SkillsCommunication PlatformsAlphabetize and FileRead and Write Ability

Qualifications

High School Diploma or Equivalent

Full job description

Switchboard Operator

Michigan, Lapeer (https://careers.mclaren.org/jobs/37220/other-jobs-matching/location-only)

Administrative/Clerical

McLaren Lapeer Region

26004190 Requisition #

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Part Time Evenings

Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am

Position Summary:

Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming calls to McLaren Lapeer Region. Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various Communication platforms to notify physicians and staff members as needed. Answers calls for MHG satellites (Hospice, Home Care and Infusion) after hours. Processes and delivers all forms and central copy jobs, as needed for departments. Performs central copy and mailroom functions. Delivers mail, test results, medical records and informational data to all departments. Delivers and exchanges patient telephones and other communication equipment as needed for departments. Assists with various communication and other department projects.

Essential Functions and Responsibilities:

  • Operates the call attendant Cisco Phone system (switchboard)

  • Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members

  • Answers and handles emergency telephone calls

  • Utilizes and updates the on line MHG and physician call schedule as needed.

Required:

  • High school diploma or equivalent

  • Must be able to alphabetize and file

  • Ability to read and write

Preferred:

  • Previous experience/training as a Switchboard Operator

  • Clerical skills

  • Computer training - Microsoft Office application

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

  • Schedule: Part-time

  • Requisition ID: 26004190

  • Daily Work Times: Variable

  • Hours Per Pay Period: 40

  • On Call: No

  • Weekends: Yes

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