Bilingual Team Assistant
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At a glance
Job overview
Hospice of the Valley is hiring a Bilingual Team Assistant. The Team Assistant provides administrative support to the clinical team, ensuring efficient operation. Responsibilities include answering phones, processing patient information, and data entry. This role contributes to Hospice of the Valley's mission as a national leader in hospice care, serving the Phoenix metropolitan area since 1977.
Key focus areas include Performs staff assignments/scheduling, Manages phone/email communications effectively and efficiently, and Processes vendor requests, assures paperwork is complete and timelines are met.
Successful candidates bring High School Diploma Or Equivalent Experience, Bilingual Spanish, and 1+ Years Secretarial Or Administrative Support Experience. Important skills include Spanish, Communication, Customer Relation Skills, Time Management, Attention To Detail, and Speed And Accuracy. Preferred (not required): Medical Office Experience, Hospice Experience, Medical Terminology, and Database Administration.
Skills & qualifications
Skills
Qualifications
Full job description
Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.
Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.
Position Profile
The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of the clinical team. Some of the duties will include answering phones, processing patient information and data entry.
Responsibilities
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Performs staff assignments/scheduling.
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Manages phone/email communications effectively and efficiently.
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Processes vendor requests, assures paperwork is complete and timelines are met.
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Creates timely and accurate documentation assuring timelines are met.
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Adheres to HOV standards and facilitates continuously improved processes/services.
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Maintains and enhances professional skills.
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Adheres to high standards of personal and professional conduct.
Minimum Qualifications
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High School Diploma or equivalent experience.
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Bilingual (Spanish)
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Minimum 1 years of increasingly responsible secretarial or administrative support experience.
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Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.
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Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
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Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.
Preferred Qualifications
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Prior medical office or hospice experience preferred.
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Familiar with medical terminology preferred.
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Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.
Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V
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