Commercial & CVM Manager
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At a glance
Job overview
Bosta is hiring a Commercial & CVM Manager. Bosta, launched in 2017, is an overnight delivery provider for E-commerce companies in Egypt. The company leverages technology to empower businesses and aims to disrupt the logistics industry by providing a one-stop-shop for delivery solutions. They rely on advanced technology to deliver orders quickly, allowing businesses to track and connect with couriers and follow up on orders within a single system.
Key focus areas include Own the commercial performance picture end-to-end, including KPIs, targets, and narrative, Diagnose factors influencing volume, revenue, retention, and behavior, and Act as SPOC for Commercial's data needs, scoping and de-prioritizing low-value asks.
Successful candidates bring 4+ Years Commercial Performance Experience and Good Command Of English. Important skills include Commercial Performance, Customer Value Management, Growth, Business Intelligence, SQL, and Customer Segmentation. Preferred (not required): Logistics Industry Experience, E-commerce Industry Experience, Retail Industry Experience, and Telecom Industry Experience.
Skills & qualifications
Skills
Qualifications
Full job description
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
Job Responsibilities:
- Commercial performance: own the picture end-to-end (KPIs, targets, narrative); diagnose what moves volume, revenue, retention and behaviour; act as SPOC for Commercial's data needs, scoping and de-prioritizing low-value asks.
- CVM & growth: lifecycle strategy (activation, retention, reactivation, wallet share); drive the CVM/Growth engine and churn-model integration; close the volume/revenue gap proactively and iteratively, with continuous leadership visibility into impact.
- Impact & opportunity sizing: size every initiative up front; base go/no-go and prioritisation on quantified impact; run timely post-launch assessments with recommendations on what to scale, fix or stop.
- Insight & decision support: novel, unique, actionable; communicate top-down (headline and action first); deliver at the pace decisions are made.
- Stakeholder & team leadership: partner the VP as a credible peer; develop the team; drive data self-sufficiency (management mandate); keep work on a shared board; run a weekly 1:1 + monthly planning cadence.
Job Requirements:
- 4+ years of experience in Commercial Performance, Customer Value Management (CVM), Growth, Business Analytics, or a related field.
- Strong analytical skills with hands-on experience in SQL, customer segmentation, RFM modeling, and A/B testing.
- Experience in performance tracking, forecasting, target setting, and translating data into actionable business recommendations.
- Proven ability to manage cross-functional stakeholders and influence business decisions.
- Strong leadership, initiative-taking, and teamwork skills.
- Good command of English.
- Experience in the logistics, e-commerce, retail, telecom, or quick commerce industries is a strong plus.
Thank you for considering Bosta as your next career step. We value every application we receive, and our selection process is designed to ensure the best fit for both our team and our candidates. We appreciate your patience throughout the process
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