Ticket Seller
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At a glance
Job overview
ASM Global (venues) is hiring a Ticket Seller. Under immediate supervision, the Ticket Seller processes ticket sales, prints call tickets, resolves ticket issues, and is accountable for cash and ticket sale monies at the arena box office.
Key focus areas include Process single ticket sales at the box office and assist with group sales when requested, Answer questions concerning admission fees, schedules, reservations and ticket policies, and Balance all applicable transactions for the date of service and complete necessary reports before departure.
Important skills include Customer Relations, Communications, Problem Solving, Mathematical Computations, Handle Financial Transactions, and Operate Computerized Ticketing System.
Skills & qualifications
Skills
Qualifications
Full job description
Marshall Health Network Arena
Huntington WV
Job Description
TICKET SELLER
SUMMARY
Under immediate supervision, responsibilities include processing ticket sales. printing will call tickets, taking care of ticket problems, being accountable for cash banks and ticket sale monies at the facility’s box office.
ESSENTIAL DUTIES
Include the following. Other duties may be assigned.
- Process single ticket sales at the box office and assist with group sales when requested.
- Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
- Balance all applicable transactions for the date of service and complete all necessary reports before departure.
- Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
- Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
- Maintain a daily audit of all ticketed events.
- Work extended and/or irregular hours including nights, weekends and holidays, as required.
SKILLS REQUIRED Position requires ability to:
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Demonstrate exceptional skills in customer relations, communications and problem solving.
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Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
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Operate computerized ticketing system and standard office equipment.
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Follow oral and written instructions and communicate effectively with others in both oral and written form.
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Work independently, exercising judgement and initiative.
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Remain flexible and adjust to situations as they occur.
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Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
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Work effectively under pressure and/or stringent schedule and produce accurate results.
EDUCATION AND/OR EXPERIENCE
High School diploma or GED and one to three months related experience and/or training; or an equivalent combination of education and experience.
Hours will vary depending upon events but includes, nights, weekends and holidays.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor
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