Functional Consultant

Role: HRIS Implementation Consultant (Functional Consultant) Location: Kuala Lumpur, Malaysia

Darwinbox is Asia's fastest-growing HR technology platform. Brainchild of alumni from world's most distinguished organizations (McKinsey, EY, Google), we are the preferred choice of 500+ global enterprises to manage their 1 Million+ employees across 60+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups - JG Summit Group, Cebu Pacific Air, Robinsons Malls, Go Hotels, Summit Hotels, Universal Robina, SPi Global, Tokopedia, Zalora, Zilingo, MAP (Starbucks, Sephora, Dominos' Pizza), Indorama, Nivea, Puma, etc. The vision of Darwinbox to build a world-class product company from Asia is backed by marquee global investors like Salesforce, Sequoia Capital, and Lightspeed Venture Partners.

We are looking for a techno-functional consulting champion who builds strong relationships with clients and assists the entire change & transformation process in the implementation of Darwinbox HRMS

Job Description: We are looking for a techno-functional consulting champion who builds strong relationships with clients and assists the entire change & transformation process in the implementation of Darwinbox HRMS

Responsibilities:

• Deliver end to end implementation of the product with the client - starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline.
• Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.
• Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
• Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.
• Plan and lead meetings and working sessions effectively with both client and product development teams.
• Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.
• Guide the client through the change management process and managing both internal and external expectations.
• Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team).
• Map benefits delivered through the implementation of Darwinbox HRMS.
• Prepare documentation to hand over the account to Customer Success team

Requirements:

• Speaks English and Bahasa Malay. Preferable could speak, write and read Mandarin.
• Master’s or bachelor's Degree (preferably in HR) or relevant work experience after bachelor.
• 5-8 years of experience in HR transformation & change management/HCM implementation roles/HR consulting roles.
• Understanding of Technology systems and HRMS system implementation would be preferred.
• Proficient in productivity tools like MS Excel, MS Word and MS PowerPoint.
• Key behavioral traits: Agility, Analytical, Persistence and Ability to stretch.