Internal Sales Executive
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At a glance
Job overview
Rexel USA is hiring an Internal Sales Executive. Internal Sales Executives at Rexel USA serve as the primary liaison for existing customer accounts, delivering exceptional phone, face‑to‑face, and email service to foster loyalty. They manage live customer portfolios, proactively target new business, and act as the first point of contact for key accounts. The role also supports branch operations by working the trade counter and handling warehouse order fulfillment.
Key focus areas include Provide excellent customer service via phone, face‑to‑face, and email to drive loyalty., Manage a live portfolio of current customers while proactively targeting new profitable accounts., and Serve as the first point of call for key account clients..
Important skills include Collaboration, Takes Accountability, Customer Focus, Phone Communication, Email Communication, and Face To Face Interaction.
Skills & qualifications
Skills
Qualifications
Full job description
As an Internal Sales Person , you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.
You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.
You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients.
You will need to understand individual client requirements, build rapport & grow your client portfolio.
You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include:
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COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
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TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
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CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions
What we’re looking for…
Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets
Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers
A flexible approach and an ability to work under pressure whilst identifying business opportunities
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.
By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
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