Systems Maintainer II
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Insight Global is hiring a Systems Maintainer II. Insight Global is seeking a Systems Maintainer II to support mission-critical systems within a secure federal environment in Virginia. This individual will execute system maintenance, implement updates, and ensure optimal performance and uptime. They will also troubleshoot system issues, perform root cause analysis, and collaborate with cross-functional teams to improve system stability and efficiency. Strong adherence to security protocols and independent operation are critical for success.
Key focus areas include Execute system maintenance activities, including implementing updates, enhancements, and system improvements, Develop, update, and maintain accurate, concise, and compliant maintenance and operational documentation, and Serve as a key contributor in the ticket escalation and resolution process.
Successful candidates bring TS/SCI CI Poly Clearance, 3+ Years Relevant Experience, and Bachelor's Degree. Important skills include Linux Command Line, Tier II System Maintenance, Troubleshooting, ServiceNow, Script Development, and Script Implementation.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is partnering with a large federal client the Virginia area to identify a Systems Maintainer to join their team. This individual will play a key role in supporting the reliability, performance, and overall lifecycle of mission-critical systems within a secure environment.
On a day-to-day basis, this person will be responsible for executing system maintenance activities, including implementing updates, enhancements, and system improvements to ensure optimal performance and uptime. They will develop, update, and maintain accurate, concise, and compliant maintenance and operational documentation in alignment with federal and program-specific standards.
This role will also serve as a key contributor in the ticket escalation and resolution process, troubleshooting system issues, performing root cause analysis, and implementing long-term solutions to prevent recurring problems. The Systems Maintainer will proactively monitor system health, identify risks, and partner with cross-functional teams to improve system stability and efficiency.
Additionally, this individual will work closely with a broader team of systems maintainers, engineers, and program stakeholders to support continuous operations in a high-availability environment. Strong collaboration, adherence to security protocols, and the ability to operate independently within a cleared setting are critical to success in this role.
This role will be fully onsite 5 days a week and requires a TS/SCI CI Poly clearance. Core operating hours are from 7am-3pm.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
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Active TS/SCI with a CI polygraph required
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3+ years of prior relevant experience (along with degree to match LCAT)
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Linux Command Line experience
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Knowledge of Tier II system maintenance and troubleshooting • Bachelor's degree
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Service now experience
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Proficiency with any of the following
o Linux, Red hat, Unix and/or Windows based OS application management
- Script development and implementation
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