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Systems Technician

Shaw Industries Inc

Andalusia, ALJobNo compensation foundTracked 3w agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Andalusia, AL
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Associate's degree

Job overview

Shaw Industries Inc is hiring a Systems Technician. Shaw Industries is hiring a Systems Technician to provide technical hardware and software support for Plant 65 in Andalusia, Alabama, including training users, LAN/WAN administration, and remote assistance to IT services in Dalton and Cartersville.

Key focus areas include Provides support for Shaw Fiber System and Corporate supported hardware/software., Troubleshoots and resolves problems with hardware/software systems., and Assists users with issues they encounter with IS/IT systems..

Important skills include Hardware/Software Support, LAN Administration, WAN Administration, Troubleshooting Hardware/Software Systems, Installing Software, and Manage Work.

Skills & qualifications

RequiredNice to have

Skills

Hardware/Software SupportLAN AdministrationWAN AdministrationTroubleshooting Hardware/Software SystemsInstalling SoftwareManage WorkSolve ProblemsBuild Customer SatisfactionInitiate Action

Qualifications

Bachelor's Degree in Information TechnologyAssociate's Degree2 Years Experience in an Industrial Plant Environment5 Years Experience Administering a PC Network Environment

Full job description

Job Title

Systems Technician

Position Overview

Shaw is hiring a Systems Technician to provide technical hardware/software support for Plant 65 in Andalusia, AL. The Systems Technician will train users on supported hardware/software, provide LAN and WAN Administration as required. This role will also provide remote help to IT Services and IS Services in Dalton and Cartersville as well as replace and maintain PC’s and servers as needed.

Responsibilities:

  • Provides support for Shaw Fiber System and Corporate supported hardware/software.

  • Troubleshoots and resolves problems with hardware/software systems.

  • Assists users with issues they encounter with IS/IT systems.

  • Trains users on Yarn Shop Floor and all other supported systems.

  • Provides recommended specifications for new hardware/software applications.

  • Maintains local hardware/software and ensures security of equipment.

  • Installs software on stand-alone PC’s.

  • Accepts and route Request for Mfg IS Services to the appropriate routings.

  • Assists corporate IT with LAN and WAN administration.

  • Assists and work with corporate IS Department personnel with the development of new plant systems, maintenance, and upgrading of hardware/software currently in use.

  • Manages Capital/Expense projects for plant level IS/IT system equipment

Required Competencies:

  • Manage Work

  • Solve Problems

  • Build Customer Satisfaction

  • Initiate Action

Requirements:

  • Bachelor's degree in Information Technology; or Associate's degree and two (2) years experience in an industrial plant environment; or Five years experience administering a PC network environment

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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