Administrator - Systems

Responsibilities:

• Provide technical assistance to users, including system setup, configuration, and troubleshooting.

• Provide Tier 2 and Tier 3 Help Desk support, including coverage of Help Desk phone calls, email support requests, and ticket management.

• Ensure security, backup, recovery, and disaster recovery policies and procedures are followed and maintained.

• Administer and maintain Windows servers, Active Directory, Microsoft 365, email systems, user accounts, permissions, and group policies.

• Monitor and maintain network infrastructure, including switches, wireless access points, VPN connectivity, and related services.

• Manage system performance, patch management, antivirus protection, vulnerability remediation, and operating system updates.

• Maintain and support virtualization environments, cloud-based services, and enterprise applications.

• Perform routine system monitoring, capacity planning, and maintenance to ensure optimal system availability and reliability.

• Develop, maintain, and test backup and disaster recovery processes to ensure business continuity.

• Create and maintain technical documentation, system diagrams, procedures, and inventory records.

• Assist with IT projects, technology implementations, upgrades, migrations, and integrations.

• Enforce IT security standards and assist with compliance initiatives, audits, and risk mitigation efforts.

• Other duties may be assigned.

Compensation:

• Target Salary: $60,875 /yr

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands & Work Environment:

• While performing the duties of this position, the employee is regularly required to talk or hear.

• The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls.

• The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.

• The employee must occasionally lift and/or move objects up to 25 pounds.

• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

• Must be available to work weekends, holidays, and nights as scheduled.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.