Patient Access Manager, Stanford Medicine Sutter Health Cancer Center
At a glance
Requirements
Credentials this posting asks for.
Job overview
Sutter Health is hiring a Patient Access Manager, Stanford Medicine Sutter Health Cancer Center. The Patient Access Manager oversees day‑to‑day operations of the Patient Access staff, ensuring customer service aligns with Sutter Health’s mission and values while collaborating with leadership to drive standard processes and continuous improvement.
Key focus areas include Oversee daily operations of Patient Access staff, Ensure customer service aligns with Sutter Health mission, and Collaborate with staff and leadership to standardize processes.
Important skills include Third-Party Regulations Knowledge, Managed Care Concepts, Federal State JCAHO Requirements, Analytical Skills, Problem Solving, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
We are so glad you are interested in joining Sutter Health!
Organization:
ABSMC-Summit Campus
Position Overview:
Oversees the day-to-day operations and activities performed by Patient Access staff. Responsible for customer service, consistent with the Sutter Health's mission, values and vision. Collaborates with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Patient Access department. Makes decisions in fast-paced, fluid environment; actively collaborates with leadership and staff within defined service level agreements.
Job Description :
EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Business Administration, Healthcare or related field
TYPICAL EXPERIENCE:
8 years of recent relevant experience
SKILLS AND KNOWLEDGE:
Knowledge of third-party regulations and requirements, managed care concepts and current practices. Familiarity with Federal/State and JCAHO requirements for registration. Demonstrated analytical and problem-solving skills, as well as verbal and written communication skills. Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others. Demonstrates tactical and analytical thinking and planning skills and is able to develop a plan to accomplish objectives, identify obstacles, and resolve operational issues. Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $110,281.60 to $165,422.40 / annual salary
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.