Vacation Sales Concierge
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At a glance
Job overview
Hyatt Vacation Ownership is hiring a Vacation Sales Concierge. The Coordinator Marketing In House assists in providing Owners/guests with experiences and events to create memorable vacation memories. This role involves scheduling sales presentations, managing customer expectations, and ensuring guests meet eligibility requirements for presentations. The coordinator uses persuasive techniques to maximize revenue while maintaining guest loyalty.
Key focus areas include Schedule sales presentations and manage customer expectations, Provide the highest level of service to exceed budgeted sales presentations and volume production goals, and Ensure Owners and guests attending a sales presentation meet eligibility requirements.
Successful candidates bring Sales Or Customer Service Experience, Background And Drug Screening, and Work Various Shifts Holidays Weekends. Important skills include Sales Presentations Scheduling, Customer Expectations Management, Customer Service, Guest Interaction, Persuasive Techniques, and Guest Loyalty Maintenance. Preferred (not required): Concierge Experience and Sales Experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Are you looking for a place where meaningful moments are made together?
W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled :
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Uncapped earning potential ( wages, monthly incentives, annual bonuses, contests)
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
As a Coordinator Marketing In House, a typical day will include:
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Schedule s sales presentations and manage s customer expectations.
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Provide s the highest level of service to exceed budgeted sales presentations and volume production goals.
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Ensure s that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
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Use persuasive techniques that maximize revenue while maintaining existing guest loyalty .
Guest Experience and Company Standards :
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Welcome and greet guests ; anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House:
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Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
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Available to work various shifts, holidays, and weekends.
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Concierge, and/or sales experience preferred.
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Position may require background and drug screening, in accordance with state and local requirements.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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