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Filevine Administrator ›

Filevine

New York, NYFull-timeNo compensation foundPosted 1mo agoVerified open 3 days ago

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At a glance

Compensation
No compensation found
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

Job overview

Filevine is hiring a Filevine Administrator ›. The Filevine Administrator will provide expert guidance on system configurations and bespoke workflows, ensuring architectural alignment with the firm’s organizational structure. This role involves resolving complex technical issues, fostering self-sufficiency through training, and driving organization-wide engagement by spearheading feature rollouts. The administrator will also maintain deep subject matter expertise on the Filevine product roadmap and oversee technical components of personnel transitions.

Key focus areas include Provide expert guidance on system configurations and bespoke workflows, Resolve complex technical issues while fostering a culture of self-sufficiency, and Drive organization-wide engagement by spearheading feature rollouts.

Successful candidates bring Technical Expertise, Domain Knowledge, and System Integration. Important skills include Filevine Administration, Legal Technology Platforms, Legal Workflows, Regulatory Compliance, High-Level Client Service Standards, and SaaS Ecosystems.

Skills & qualifications

RequiredNice to have

Skills

Filevine AdministrationLegal Technology PlatformsLegal WorkflowsRegulatory ComplianceHigh-Level Client Service StandardsSaaS EcosystemsSystem IntegrationsEnd-to-End Process AutomationProject ManagementCross-Functional Initiatives LeadershipCommunicationUser TrainingTechnical SupportChange ManagementProblem SolvingPlatform AdoptionEmpowering Legal Teams Through Technology

Qualifications

Willingness to Travel to Client Office(S) 3-4 Times/WeekPrevious Experience in a Law Firm, Legal Department, or Paralegal Role

Full job description

What You'll Do:

  • Strategic Advisory: Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.

  • Operational Troubleshooting & Enablement: Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.

  • Platform Optimization & Adoption: Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.

  • Product Evangelism & Continuous Education: Maintain deep subject matter expertise on the Filevine product roadmap (LEX, milestones, and iterative updates) to ensure the firm remains at the forefront of platform capabilities.

  • Lifecycle Management: Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.

  • Business Process Auditing: Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.

What You'll Need:

  • Technical Expertise: Hands-on administration of Filevine or comparable legal technology platforms.

  • Domain Knowledge: Deep understanding of legal workflows , regulatory compliance, and high-level client service standards.

  • System Integration: Proficiency in managing SaaS ecosystems , including system integrations and end-to-end process automation.

  • Collaborative Leadership: Strong project management skills with a proven ability to lead cross-functional initiatives .

  • Educational Impact: Outstanding communication abilities tailored for user training , technical support, and organizational change management.

  • Technological Advocacy: A passion for solving complex problems, driving platform adoption, and empowering legal teams through technology.

  • Industry Background: Previous experience in a law firm, legal department, or paralegal role is strongly preferred.

  • Willingness to travel to Client office(s) 3-4 times/week

You've read the whole posting — now see how you match it.