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Alcohol Compliance Supervisor - Blossom Music Center

ASM Global

Cuyahoga Falls, OHJobNo compensation foundPosted 5mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Cuyahoga Falls, OH
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Responsible Alcohol Service Certifications

Job overview

ASM Global is hiring an Alcohol Compliance Supervisor - Blossom Music Center. The Alcohol Compliance Supervisor ensures responsible alcohol service at Blossom Music Center, adhering to state and company policies. This role involves assisting staff with alcohol-related issues, observing and documenting incidents, and monitoring employee adherence to the Legends Alcohol Policy. The supervisor also helps with alcohol cut-off times and performs other assigned duties.

Key focus areas include Supervise the serving of alcohol by event day employees, Hold a pre-shift meeting to provide details and relevant information, and Hold a post event meeting to review and discuss outcomes.

Successful candidates bring Fast-Paced Environment Experience and Responsible Alcohol Service Certification. Important skills include Supervising Alcohol Service, Pre-Shift Meetings, Post-Event Meetings, Responsible Alcohol Service Guidelines, Documenting Issues, and Reporting Issues.

Skills & qualifications

RequiredNice to have

Skills

Supervising Alcohol ServicePre-Shift MeetingsPost-Event MeetingsResponsible Alcohol Service GuidelinesDocumenting IssuesReporting IssuesFriendly AttitudePositive AttitudeProfessional DemeanorGuest InteractionStaff InteractionGuest SatisfactionInteracting With Co-Workers PositivelyProfessional InteractionExcellent Communication SkillsProactiveSelf-MotivatedOrganizedTime ManagementDetail OrientedWorking Under PressureAdapting to Change QuicklyReading EnglishSpeaking EnglishWriting EnglishAlcohol Compliance ExperienceLeadership Oversight

Qualifications

Experience in Fast-Paced EnvironmentResponsible Alcohol Service CertificationsAbility to Work All Venue EventsFlexible ScheduleSufficient MobilityLift, Push, Pull Approximately 25lbsStand and/or Walk Up to 10 HoursHigh School Diploma

Full job description

The RoleUnder the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies. Assist staff with any alcohol related issues. Observes and documents any alcohol related issues. Assist with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.Company Overview:Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.Responsibilities:

  • Supervises the serving of alcohol by event day employees.

  • Hold a pre-shift meeting to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility.

  • Hold a post event meeting to review and discuss outcomes of the day’s event.

  • Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations.

  • Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards.

  • Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication.

  • Assist management with determining and communicating last call time for alcohol sales.

  • Maintain a friendly, positive attitude and a professional demeanor.

  • Interact with guests, volunteers and staff to ensure guest satisfaction.

  • Perform other duties as assigned.

Qualifications:

  • Must have experience working in a fast-paced environment.

  • Ability to interact with co-workers in a positive and professional manner.

  • Excellent communication skills.

  • Alcohol compliance experience or leadership oversight preferred.

  • Must be proactive, self-motivated, organized and the ability to prioritize as needed.

  • Must be detail oriented.

  • Ability to work under pressure and adapt to change quickly.

  • Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays

  • Must be able to obtain responsible alcohol service certifications.

  • Ability to read, speak and write in English.

  • Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

  • Must have the ability to lift, push, pull approximately 25lbs.

  • Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps and stairs.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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