
Retail Route Merchandiser (TN, Sevierville)
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Five Star Breaktime Solutions is hiring a Retail Route Merchandiser (TN, Sevierville). Five Star Breaktime Solutions is seeking a self-motivated Retail Route Merchandiser to represent the company at client locations. This role involves stocking, cleaning, and visually appealing vending machines and micro-markets. The merchandiser will deliver snacks, drinks, and fresh food, build customer relationships, and identify upselling opportunities while ensuring exceptional service.
Key focus areas include Deliver and merchandise products, handling on-site billing and order verification, Stock and rotate inventory using FIFO, facing product forward per plan-o-grams, and Maintain food safety by dating perishables, ensuring refrigeration, and logging temperatures.
Successful candidates bring High School Diploma, Valid Driver’s License, and Drug Screen Consent. Preferred (not required): Building Customer Relationships, Driving Safely, Delivering Exceptional Service, and Upselling.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Retail Route Merchandiser (TN, Sevierville)TN, Sevierville
About the Role
Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Retail Route Merchandiser to represent Five Star across client locations by ensuring vending machines and micro-markets are fully stocked, clean, and visually appealing. This role is ideal for self-motivated individuals who enjoy working independently, building customer relationships, driving safely, and taking pride in delivering exceptional service. You’ll be the face of Five Star — delivering snacks, drinks, and fresh food that keep our customers happy while helping grow our business through excellent service and upselling opportunities.
What Five Star Has To Offer
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Paid vacation after 6 months.
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Seven paid holidays after 90 days.
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401(k) retirement savings plan with company match.
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Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
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Voluntary FSA, life insurance, and short/long-term disability options.
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Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
Key Responsibilities
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Deliver & merchandise products — Load, transport, and stock soft drinks, coffee, snacks, fresh food, and sundries at client locations; handle on-site billing and order verification.
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Stock & rotate inventory — Replenish vending machines, micro markets, coolers, and shelves using FIFO; face product forward per plan-o-grams; remove items at or near best-by date.
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Maintain food safety — Date and handle perishables correctly, ensure proper refrigeration, log and report temperatures that exceed safety thresholds.
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Clean & service equipment — Sanitize vending and market equipment; perform minor repairs (filters, brewer heads, bulbs, receipt paper); report out-of-service machines to management.
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Manage cash & records — Collect cash/coins, accurately record all transactions on delivery tickets and handheld devices, and reconcile inventory per company SOP.
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Support customers & promotions — Resolve service complaints, set up promotional displays, and communicate new products or services on behalf of management.
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Ensure safety & compliance — Follow DOT regulations, company safety and loss prevention guidelines; report theft, vandalism, unsafe conditions, or shortages immediately.
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Operate & maintain assigned vehicle — Complete daily pre-trip inspections, keep vehicle and storage areas clean, use assigned fuel card properly, and report maintenance needs.
Required Qualifications
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High school diploma or GED.
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Valid driver’s license and clean driving record.
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Must be able to consent to a drug screen and pre-employment background check.
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Must be able to lift 50 pounds.
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Ability to lift, bend, stoop, and reach throughout the route.
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Must be 21 to meet DOT requirements.
Preferred Qualifications
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Merchandising experience.
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Route/ DOT experience.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Location - TN, Sevierville - TN - 711 Dolly Parton Pkwy
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