Computer Applications Trainer (R26-43)

Location: Albany, NY Category: Research Foundation Careers Job Type: Exempt Posted On: Mon Jul 27 2026 Job Description:

The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Computer Applications Trainer position within PDP's Department of Computer Training Services in Albany, NY.

Description of Duties:

Under the direction of the Department Manager or designee, position supports the deployment and use of CONNECTIONS, a New York State (NYS) child welfare proprietary application, in state, local government, and social service agencies throughout NYS by delivering instructor-led classroom-based and virtual classroom technology training. Duties include, but are not limited to:

• Travel within NYS and train new and experienced child welfare workers on the use of the statewide computer system in online, web-based, and lab-based settings.

• Provide post-classroom support and technical assistance to users in local district offices and voluntary agencies.

• Maintain a working knowledge of system functionality as it is updated and modified.

• Complete required reports and documentation as needed.

• Assist in the development and revision of training materials, including content development, editing, proofreading, formatting, and document organization.

Job Requirements:

Minimum Qualifications:

• Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.

• A minimum of two years' full-time experience in technology-related training or training support experience for adult learners.

• Excellent written and oral communication skills with demonstrated proficiency with English language grammar/usage.

• Ability to learn new software products and operating systems quickly.

• Experience with Microsoft Office applications, such as Word and PowerPoint.

• Ability to work with a team, manages multiple projects, and meet deadlines.

• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.

• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

• Ability to work variable days and work hours and travel regularly throughout NYS to deliver training and attend meetings, including travel to areas that may not be served by public transportation.

Preferred Qualifications:

• Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.

• Experience working in NYS Child Welfare or using the CONNECTIONS application.

• Experience using synchronous online training platforms such as Webex or Teams to deliver training.

• Experience developing, testing, or editing training materials.

Additional Information:

Salary Range: $62,000-$64,500 (annual)

Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm

As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.