Customer Service - Self Storage Manager
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Public Storage is hiring a Customer Service - Self Storage Manager. The Self Storage Manager works independently across multiple locations, assessing customers' storage needs, recommending and selling packing supplies, conducting daily unit inspections, auditing cash drawers, handling bank deposits, and managing payment reminders and collections. The role also requires transporting items up to 35 pounds, walking outdoors for up to half the time, climbing stairs, opening large doors, and performing cleaning and maintenance of interior and exterior areas.
Key focus areas include Work independently at multiple locations, Assess customer storage needs and suggest or sell packing and moving supplies, and Conduct daily storage unit inspections to confirm inventory and availability.
Important skills include Customer Service, Sales, Cash Handling, Inventory Inspection, and Housekeeping.
Skills & qualifications
Skills
Qualifications
Full job description
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Our Property Managers get to work independently at multiple locations; spending time both inside and outside
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We assess customer storage needs and make suggestions, including selling packing and moving supplies
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Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
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Auditing cash drawers and making bank deposits are part of the daily business
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We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements:
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Ability to transport lift/move items weighing up to 35 pounds
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Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
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Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
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