Senior Site Reliability Engineer - Telephony & Communications Platform (AWS) ›

Filevine

United StatesRemoteJobNo compensation foundPosted 3w agoVerified open 4 days ago

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At a glance

Compensation

No compensation found

Location

United StatesRemote

Work Authorization

Not specified

Job overview

Filevine is hiring a Senior Site Reliability Engineer - Telephony & Communications Platform (AWS) ›. Filevine seeks a Senior Site Reliability Engineer to own platform reliability, build AWS infrastructure with Terraform, develop CI/CD pipelines, define SLOs/SLIs, lead incident response, and mentor engineers in a 100% remote environment.

Key focus areas include Own platform reliability, availability, and performance, Build AWS infrastructure using Terraform and Infrastructure as Code, and Develop CI/CD pipelines, monitoring, and automation.

Important skills include Automation, Scripting, Windows PowerShell, Incident Response, Reliability Engineering, and FedRAMP. Preferred (not required): Amazon Connect, Twilio, SIP/RTP, and MOS.

Skills & qualifications

RequiredNice to have

Skills

AutomationScriptingWindows PowerShellIncident ResponseReliability EngineeringFedRAMPAmazon EC2AWS ECS/EKSAmazon VPCAWS Route 53AWS IAMAWS LambdaAmazon S3CloudWatchTerraformCI/CDObservabilityPythonBashPowerShellHighly Available Low-Latency Production SystemsAmazon ConnectTwilioSIP/RTPMOSJitterPacket LossSOC 2HIPAAAzureGCP

Qualifications

8+ Years Software Engineering or Infrastructure or Operations4+ Years Site Reliability Engineering Experience

Full job description

What will you do? -Own platform reliability, availability, and performance. -Build AWS infrastructure using Terraform and Infrastructure as Code. -Develop CI/CD pipelines, monitoring, and automation. -Define SLOs, SLIs, and error budgets. -Lead incident response and continuous reliability improvements. -Mentor engineers and participate in a 24/7 on-call rotation. What you will bring -8+ years in Software Engineering, Infrastructure, or Operations. -4+ years of Site Reliability Engineering experience. -Strong AWS experience (EC2, ECS/EKS, VPC, Route 53, IAM, Lambda, S3, CloudWatch). -Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell). -Experience supporting highly available, low-latency production systems Nice-to-Have -Amazon Connect, Twilio, SIP/RTP, or other VoIP platforms. -Knowledge of voice quality metrics (MOS, jitter, packet loss). -Experience with SOC 2, HIPAA, or FedRAMP environments. -Azure or GCP exposure. Company Perks

Competitive compensation and benefits package
Opportunity to learn from a dedicated leadership team
Dynamic, rapidly growing company, focused on helping organizations thrive
100% remote work environment for engineers
Hackathons for innovation

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