Warehouse Supervisor

Tasks and Duties

This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee as noted in the Warehouse Operational Performance Standards. Click on the link to the performance standards to view more details for each task.  This list may be edited to the specific job role.  

• Supervising and coaching your Warehouse teams

• Weekly team / huddle with Warehouse Lead

• Monthly 1-on-1’s with Warehouse Lead

• Assist and/or set with the annual mid & end year reviews with the Warehouse Lead

• Assist and/or set annual improvement objectives for Warehouse Leads

• Assist in execution of District Tactical Business Plan

• Ensure a safe and secure work environment

• Responsible for execution of Expeditors warehouse procedures, safety and compliance standards

• Maintain a clean and professional facility (as per local standards)

• Responsible that all equipment is maintained in a safe operational condition including the required maintenance contract

• Provide weekly/monthly/annually input to warehouse budget, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair

• Ensure your teams are staffed to meet demand including a flexible work force

• Oversee all aspects of warehouse staffing, includes permanent and contingent staff

• Ensure coverage of operations with staff who have the appropriate certifications

• Assist with Interview, onboard, develop, and support staff within area of responsibility, includes permanent and contingent staff, according the trainings schedule

• Support employee versatility (cross training)

• Responsible for execution of the processes in the area of responsibility, following operational standards (OPS) and KPI expectations

• Improve safety, quality, delivery and cost reduction through continuous improvement methods

• Participate in transitioning and onboarding new customers

• Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions

• Assist with perform process audits to ensure security and safety of people, facility, and freight

• Allocate workloads within team to ensure smooth operations during peak activity or staff absence

• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations 

• Oversee and ensure compliance with Expeditors Operational Process Standards

Physical Demands

This section lists physical demands required of this job and may be edited to the specific job role.

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  

• Write with pencil/pen/marker

• Functions performed primarily while seated at desk and driving a forklift truck.

This section lists desired job skills and qualifications for the job and may be edited to the specific job role.

• 4 years of industry specific knowledge
• Inventory management 
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Conflict resolution
• Listening skills
• Providing feedback
• Teamwork
• Building team environment
• Coaching for development
• Customer focus
• Managing meetings
• Problem solving
• Process improvement
• Time management 
• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word)
• English language proficiency
• Global Logistics Industry knowledge