Team Member UK
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At a glance
Job overview
Immersive Gamebox is hiring a Team Member UK. Immersive Gamebox is seeking a Team Member to revolutionize the gaming landscape by delivering unique, shared, and social gaming experiences. The role involves building relationships with visitors, exceeding expectations, and ensuring high standards of visitor satisfaction. This position is for individuals who want to help build a company that disrupts an entire industry.
Key focus areas include Welcome all visitors to the space, Host and monitor teams through their experience, and Ensure areas are clean and presentable.
Important skills include Building Relationships, Exceeding Expectations, Visitor Satisfaction, Health & Safety Procedures, Optimistic Attitude, and Enthusiastic Attitude.
Skills & qualifications
Skills
Qualifications
Full job description
About IGB
We are on a mission to take Immersive Entertainment to a whole new level!!!!
Immersive Gamebox is revolutionising the gaming landscape, delivering a unique, shared and social gaming experience, captivating audiences of all ages and skill levels
When it comes to fun and games, we’re in a league of our own with over 25,000, 5 star Tripadvisor reviews putting us in the top 10% of attractions worldwide!!
We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox, you’ll be allowed to push your boundaries, find out what you’re capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business. Sound like something you can get on board with? Awesome.
The Role
As a team member at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards
Accountabilities
Welcome all visitors to the space.
Host and monitor teams through their experience.
Ensure areas are clean and presentable.
Keep up to date with bookings and queries.
Maintain the equipment and technology.
Answer visitor enquiries and promote the experience to passers-by.
Communicate and cooperate with other venue staff and the wider team.
Follow Health & Safety procedures
Optimistic, enthusiastic, and “can do” attitude
Strong sense of ownership, but understands when to escalate issues
Precise, organized, and attentive to detail
Thrives in a fast and changing environment
Calm under pressure. Able to troubleshoot and solve problems quickly
Commitment to efficiency and excellence - do things fast and right
Promote and maintain a positive and professional environment
Support the GM to meet and exceed yearly budgeted venue sales
Support the GM to meet and Exceed IGB KPIs
Ensure monthly PES and review score goals are met
Ensure key events are held and executed successfully, such as Spring Break, Holidays, etc, and during key happenings for the city and community
The Person
Organized with a great eye for detail
Confident with computer and tablet technology
Positive attitude
Willing to work flexible hours
Excellent communication skills
Benefits
New and exciting concept, with an ambitious growth plan
A chance to test our games before the general public
Bonus and incentive programs
You've read the whole posting — now see how you match it.