Member Services Full and Part Time Flexible Hours Fun Fast Paced
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At a glance
Job overview
Planet Fitness is hiring a Member Services Full and Part Time Flexible Hours Fun Fast Paced. Planet Fitness is seeking motivated and fun-loving individuals to join their team as Member Services staff. This role involves enhancing members' lives through an affordable, high-quality fitness experience. Responsibilities include greeting members, responding to inquiries, maintaining club cleanliness, and handling front desk activities. The ideal candidate will have an upbeat attitude, a passion for fitness, and exceptional customer service skills.
Key focus areas include Greet members, prospective members and guests to make them feel welcome, Respond to member questions and concerns in a timely and professional manner, and Elevate member concerns to manager when needed.
Successful candidates bring Must Be 18+. Important skills include Upbeat And Positive Attitude, Passion For Fitness And Health, Punctuality, Reliability, Exceptional Customer Service Skills, and Interact Positively And Professionally.
Skills & qualifications
Skills
Qualifications
Full job description
Benefits:
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Employee discounts
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Free uniforms
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Opportunity for advancement
JOIN THE CLUB. Full and part time shifts available. Flexible schedules, Fun, Fast Paced Environment!
At Planet Fitness we enhance people’s lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated and fun-loving go-getters. If this is you and you’re looking for a place where you can make a difference, you’ve found it. Apply to Planet Fitness the Judgement Free Zone and know that you’re making a difference on our Planet.
Essential Duties and Responsibilities
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Greet members, prospective members and guests make them feel welcome.
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Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed.
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Creating a positive member experience by providing superior customer service.
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Assist in maintaining a safe environment and the cleanliness of the club.
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Handle all front desk related activities including:
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Answer phones in a friendly manner and assist callers with a variety of questions.
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Check members into the club
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Take prospective members on tours and sign up them up.
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Check members into amenities such as tanning, massage chairs.
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Facilitate needed updates to member’s accounts.
Qualifications/Requirements
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Upbeat and positive attitude!
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A passion for fitness and health.
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Punctuality and reliability is a must.
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Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
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Strong listener with the ability to empathize and problem solve.
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Demonstrate diplomacy in all interactions while using appropriate behavior and language.
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Must be 18 years of age or older. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
We also provide an career advancement and opportunity to grow with us to the right candidate!
All staff will also receive a free Black Card membership.
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