Store Manager in Training (MIT)
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At a glance
Job overview
Insomnia Cookies is hiring a Store Manager in Training (MIT). Insomnia Cookies is seeking a full-time Store Manager in Training (MIT) for their EMU store in Ypsilanti, MI. This role involves supervising and training team members, conducting interviews, and supporting the Store Operations Manager with various tasks. The company offers competitive compensation, comprehensive benefits, and opportunities for growth within a rapidly expanding, nationally recognized brand.
Key focus areas include Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present, Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries, and Lead new hourly staff onboarding and initial training.
Successful candidates bring 1+ Year Supervisory Experience and 18+ Years Of Age. Preferred (not required): Supervising Team Members, Training Team Members, Coaching Team Members, and Onboarding Staff.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our EMU store located at 733 West Cross St. Ypsilanti, MI 48197, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!
Our sweet MIT perks & compensation:
- Market competitive hourly compensation
- Eligibility for end of period store bonus
- Excellent comprehensive benefits 1st day of the month after 60 days of employment
- $25.00 monthly cellphone stipend
- Pet Insurance for your furry loved ones
- 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
- FREE cookies with every shift!
What will I do as a MIT with Insomnia Cookies?
- Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
- Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
- Lead new hourly staff onboarding and initial training.
- Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
- Support Store Ops Manager with ordering, inventory control and scheduling.
- Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.
Desired skills/experience:
- At least 1 year of experience in a supervisory role within a restaurant or retail store
- Prior experience conducting in-person interviews of hourly support staff
- Prior Point of Sale (POS) systems experience
- Ability to utilize MS Office, Word and our Applicant Tracking System
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Must be 18 years of age or older and have legal eligibility for employment in the United States
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
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