Healthcare Provider Key Account Manager
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Quest Diagnostics is hiring a Healthcare Provider Key Account Manager. The Healthcare Provider Key Account Manager drives growth and retention for existing health system accounts by identifying sales opportunities and managing service requirements. This field-based sales position involves daily travel throughout Louisville and surrounding areas, focusing on providing diagnostic testing solutions and supporting healthcare decisions.
Key focus areas include Drive sales growth in existing medical group or network accounts, Ensure customer retention by developing relationships with key account personnel, and Manage accounts through ongoing business reviews of service, logistics and supplies.
Successful candidates bring 5 Years Healthcare Provider Service Experience, 3-5 Years Sales Experience, and Bachelor's Degree Business Marketing Life Sciences. Important skills include Knowledge Of Reference Laboratory Business, Knowledge Of The Healthcare Industry, and Client Service Delivery. Preferred (not required): Salesforce.com, Quanum, E-reqs, and Driving Sales Growth.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
5 years
Minimum Education Required
Bachelor's Degree
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope.
The Healthcare Provider Key Account Manager is responsible for driving growth and account retention by identifying sales opportunities and managing service requirements for existing health system accounts.
This is a field-based sales position with daily travel throughout Louisville and surrounding areas.
Responsibilities:
Drive sales growth in existing medical group or network accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
Ensures customer retention by developing relationships with key account personnel at multiple levels of the medical group or network including decision-makers and other key stakeholders.
Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs.
Participate with regional sales leaders in developing business plans and value propositions to increase volume and profitability in assigned key medical group or network accounts.
Educate key medical group or network account personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
Implements fee increases or price changes; enforces contract compliance.
Provide immediate support for less complex service issues; refer to appropriate resource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.
Maintain current on all connectivity products (i.e. Quanum, e-reqs) and new tests.
Ensures compliance with company polices and government regulations.
ADMINISTRATIVE
Accurately forecast monthly and quarterly sales.
Effectively manage pipeline via Salesforce.com (SFDC) platform.
Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.
Perform all trainings within assigned timelines, demonstrating proficiency.
Ensure compliance with company polices and government regulations.
Qualifications:
Required Work Experience:
Five (5) years of successful experience providing services to healthcare providers.
3 - 5 years of sales experience
Knowledge:
Knowledge of reference laboratory business, esoteric tests and processes.
Knowledge of the healthcare industry, payorsand regulations.
Track record of everyday excellence in client service delivery.
Education
Bachelor's Degree Business, Marketing or the Life Sciences (Required)
60382
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
or any other legally protected status.
Equal Opportunity Employer: R Ace/Color/S Ex/S Exual Orientation/Gender Identity/R Eligion/National Origin/Disability/Vets
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
60382
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