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Network Operations Analyst I

Metis Technology Solutions, Inc

Monrovia, CAFull-time$48–71K/yrTracked 3w agoSeen in employer's feed today
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At a glance

Compensation
$48–71K/yr
Location
Monrovia, CA
Schedule
Full-time
Work Authorization
US work authorization required

Requirements

Credentials this posting asks for.

Associate's degree

Job overview

Metis Technology Solutions, Inc is hiring a Network Operations Analyst I. The Network Operations Analyst I at Metis Technology Solutions supports real‑time mission operations within NASA's Deep Space Network, applying hands‑on satellite and communications experience to maintain mission reliability. The role involves planning, testing, fault analysis, and coordination with JPL and other projects, requiring strong technical, documentation, and communication abilities while operating in a 24/7, high‑tempo environment.

Key focus areas include Participate in mission planning, preparation, coordination, testing, and execution of DSN operational activities., Provide operations‑centered technical support for assigned JPL and non‑JPL projects, ensuring mission readiness and adherence to procedures., and Develop, test, and maintain Software Support Files (SSFs) and configuration files necessary for mission operations..

Successful candidates bring Associate Of Science Degree In Technical Field, Equivalent Military Training In Satellite Or Communications Operations, and National Background Check. Important skills include Computer Literacy, Microsoft Word, Excel, PowerPoint, Documentation, and Presentation Skills. Preferred (not required): Mission Planning, Coordination, Testing, and Execution Of DSN Operational Activities.

Skills & qualifications

RequiredNice to have

Skills

Computer LiteracyMicrosoft WordExcelPowerPointMission PlanningCoordinationTestingExecution of DSN Operational ActivitiesTechnical SupportMission ReadinessAdherence to ProceduresSoftware Support FilesConfiguration FilesProject Interface TestsMission-Focused CommunicationOperational TroubleshootingReal-Time Fault AnalysisNetwork Operations PlansTraining MaterialsTest PlansOperational ProceduresReportingStructured ProceduresChecklistsOperational DisciplineDocumentationPresentation SkillsStrong Communication

Qualifications

Associate of Science Degree in Technical FieldU.S. CitizenshipNational Background Check1+ Years Experience in Technical DisciplinePrior Military Experience in Satellite Communications or OperationsExperience in Operational Environments or Mission SystemsSpacecraft Telecommunications Familiarity

Full job description

Full Time

Professional

Monrovia, CA, US

Salary Range: $48,000.00 To $70,500.00 Annually

U.S. Citizenship or Permanent Resident Only

POSITION SUMMARY

The Network Operations Analyst is an operations‑focused role responsible for real‑time mission support within the Deep Space Network (DSN) environment. This position is ideal for individuals with hands‑on experience in satellite operations, military communications, or mission systems—people who thrive in structured procedures, operational tempo, and mission reliability.

NOAs serve as subject‑matter experts on DSN infrastructure, project interfaces, and operational processes. They develop mission support plans, conduct tests, publish reports, support critical events, and perform real‑time fault analysis to protect data integrity and mission continuity for NASA exploration programs.

MAJOR JOB ACTIVITIES

  • Participate in mission planning, preparation, coordination, testing, and execution of DSN operational activities.

  • Provide operations‑centered technical support for assigned JPL and non‑JPL projects, ensuring mission readiness and adherence to procedures.

  • Develop, test, and maintain Software Support Files (SSFs) and configuration files necessary for mission operations. (Training provided.)

  • Assist with Project Interface Tests (PITs), particularly during network software/hardware upgrades or configuration changes.

  • Maintain clear, mission‑focused communication with internal/external customers and operations personnel.

  • Support operational troubleshooting: conduct real‑time fault analysis, recommend corrective actions, and help minimize mission data impact.

  • Contribute to Network Operations Plans including training materials, test plans, operational procedures, and reporting.

IDEAL CANDIDATE PROFILE (UPDATED INTENT)

  • Comfortable in 24/7 operations, shift‑based environments, or high‑reliability communications settings.

  • Enjoys structured procedures, checklists, coordination, and operational discipline.

  • Brings practical experience from military satellite operations, aerospace command centers, or telecom/mission operations.

  • Interested in long‑term operational excellence, not short‑term rotational technical development.

MINIMUM QUALIFICATIONS

Education

  • Associate of Science (AS) degree in a technical field such as engineering, physics, astronomy, planetary sciences, mathematics, or a related discipline. (Equivalent military training in satellite or communications operations strongly considered.)

  • Strong computer literacy, including proficiency with Microsoft Office (Word, Excel, PowerPoint).

Experience

  • 1+ year experience in a technical discipline preferred.

  • Prior military experience in satellite communications or operations is highly valued and may substitute for direct civilian experience.

  • Experience in operational environments, comms centers, or mission systems strongly preferred.

  • Spacecraft telecommunications familiarity is preferred but not required; training provided.

  • Strong communication, documentation, and presentation skills.

ADDITIONAL REQUIREMENTS

  • Must be able to obtain a National Background Check.

  • Must be a U.S. Citizen.

  • EEOE, including disability/vets.

COMPENSATION

Annual base salary range in California: $48,800 – $70,500, depending on experience, qualifications, and mission‑related competencies.