Patient Access Rep
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At a glance
Job overview
Trinity Health is hiring a Patient Access Rep. The Patient Access Registrar welcomes and assists patients and families at check‑in, collecting demographics, insurance details, and signatures while explaining liabilities and obtaining authorizations, ensuring a positive, empathetic experience and supporting timely service delivery in the Emergency Department.
Key focus areas include Greet and register patients upon arrival, Confirm insurance, benefits, and patient details, and Collect co‑pays, signatures, and necessary documentation.
Important skills include Communication, Organizational Skills, and Multitask In A Fast-Paced Environment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full time Shift: Night Shift
Description: Patient Access – Registrar
Emergency Department
11:00pm-7:30am Rotating Nights
Rotating Weekends & Holidays
Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!
Why Saint Joseph Health System?
- At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.
What we offer:
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Tuition reimbursement for all full and part-time colleagues effective first day of employment
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100% paid tuition for ASN to BSN program (paid directly to learning partner)
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Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
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Retirement savings account with employer match
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Generous paid time off program + 7 paid holidays
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NO mandatory overtime
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Employee referral incentive program
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State of the art equipment, unlimited CEU’s and supportive team approach
Position Summary:
- The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality.
What you will do:
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Greet and register patients upon arrival.
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Confirm insurance, benefits, and patient details.
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Collect co-pays, signatures, and necessary documentation.
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Provide support and directions to patients and visitors.
What you will need:
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High school diploma required; associate’s degree or equivalent experience preferred.
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At least one year of experience in healthcare or customer service preferred.
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Excellent communication and organizational skills.
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Ability to multitask in a fast-paced environment
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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