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Residential Program Manager - I/DD Certified Residence

Arc of Onondaga

Syracuse, NYFull-time$72–76K/yrTracked 2w agoSeen in employer's feed 6 days ago
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At a glance

Compensation
$72–76K/yr
Location
Syracuse, NY
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Valid NYS Driver's LicenseAssociate's degree

Job overview

Arc of Onondaga is hiring a Residential Program Manager - I/DD Certified Residence. Arc of Onyndaga seeks a compassionate, organized Residential Program Manager to lead and oversee residential programs for individuals with intellectual and developmental disabilities, providing operational oversight, ensuring regulatory compliance, and fostering safe, person‑centered environments.

Key focus areas include Hire, train, supervise, and support Residence Managers, Ensure compliance with applicable NYS and federal regulations and agency standards, and Oversee residential operations, staffing utilization, and operating budgets.

Successful candidates bring Bachelor's Degree In Human Services Or Related Field Or Associate's Degree, 2-4 Years Relevant Experience Including 2 Years Supervisory, and Valid NYS Driver's License. Important skills include Supervisory Experience, Program Management, Regulatory Compliance, Budget Management, Safety Compliance, and Leadership.

Skills & qualifications

RequiredNice to have

Skills

Supervisory ExperienceProgram ManagementRegulatory ComplianceBudget ManagementSafety ComplianceLeadershipCommunicationOrganizationalProblem-SolvingPerson-Centered Practices

Qualifications

Bachelor's Degree in Human Services or Related FieldAssociate's Degree2-4 Years Relevant Experience2 Years Supervisory Experience Managing Programs for Developmental DisabilitiesValid NYS Driver's LicenseCommitment to Supporting People With Intellectual and Developmental Disabilities

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match
Tuition Assistance

Full job description

Syracuse, NY, USA | Salary | 72,000-76,000 per year | Full Time

| Generous Benefits Package

Residential Program Manager

Are you an experienced human services professional who is passionate about supporting people with intellectual and developmental disabilities?

Arc of Onondaga is seeking a compassionate, organized, and experienced Residential Program Manager to provide leadership within our residential division and support the teams who make a difference every day.

As a Residential Program Manager, you will provide leadership and operational oversight for Arc residential programs while ensuring safe, high-quality, person-centered services.

Key Responsibilities:

  • Hire, train, supervise, and support Residence Managers.

  • Ensure compliance with applicable NYS and federal regulations and agency standards.

  • Oversee residential operations, staffing utilization, and operating budgets.

  • Promote safe, supportive environments for residents and Direct Support Professionals.

  • Provide leadership, coaching, and problem-solving support to residential teams.

  • Champion person-centered practices that promote dignity, choice, independence, and quality of life.

Qualifications:

  • Bachelor's degree in Human Services or a related field plus 2–4 years of relevant experience, including 2 years of supervisory experience managing programs for people with developmental disabilities; OR

  • Related Associate's degree plus 4 years of relevant experience, including 2 years of supervisory experience managing programs for people with developmental disabilities.

  • Valid NYS driver's license and driving record acceptable to the Agency's insurance carrier.

  • Strong leadership, communication, organizational, and problem-solving skills.

  • Commitment to supporting people with intellectual and developmental disabilities.

Why Arc of Onondaga?

We believe meaningful work and a healthy work-life balance go hand in hand.

Benefits include:

  • Excellent work-life balance

  • Flexible scheduling, including opportunities for remote work

  • Generous paid time off, including 12 paid holidays, vacation, sick leave, and personal days

  • Medical, dental, and vision insurance

  • Employee Resource Coordination Programs

  • Employer-funded Health Savings Account (HSA)

  • 401(k) with employer matching contributions

  • Public Service Loan Forgiveness (PSLF) eligibility

  • Tuition reimbursement

  • Ongoing professional development and career advancement opportunities

  • Supportive, collaborative, and family-friendly workplace culture

Make a Difference

Put your leadership experience to work where it matters most. Join Arc of Onondaga and make a meaningful difference in the lives of the people we support.

Arc of Onondaga has been supporting people with intellectual and developmental disabilities in Onondaga County since 1951

Arc of Onondaga is committed to equal employment opportunity.

We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

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