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At a glance
Job overview
Sonesta Hotels is hiring a Security Officer. The Security Officer safeguards hotel property, assets, guests, visitors, and employees by patrolling premises, responding to safety concerns, conducting investigations, and maintaining accurate records while supporting security equipment and providing assistance to sick or injured individuals.
Key focus areas include Patrol hotel property to ensure safety of guests and employees, Answer house calls and assist guests and employees with safety concerns, and Initiate and follow up investigations of crimes against property and persons.
Preferred (not required): Microsoft Office Suite, Communication, Interpersonal Skills, and Customer Service Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Responsible for the safeguarding of hotel property, assets, guests, visitors and employees
Job Description
- Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
- Answer house calls assist guests and employees with respect to safety, security and hotel operations.
- Initiate and follow-up all investigations of crimes committed against property and persons. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
- Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
- Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
- Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
- Perform any other job-related duties as assigned.
- 3+ years Security/Loss & Prevention experience required
- Four-year degree in hospitality or other business-related field preferred
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize and organize work assignments.
- Extensive knowledge of hotel and hospitality industry.
- Proficient with Microsoft Office Suite or related software.
Additional Job Information/Anticipated
Pay Range
$24.00 to $26.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
Sonesta Hotel International Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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