
Shift Manager
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At a glance
Job overview
McDonald's is hiring a Shift Manager. The Shift Manager leads restaurant operations, coaches team members, and ensures smooth, safe, and successful shifts. This role involves motivating the team, delivering exceptional guest experiences, and maintaining food safety and operational standards. The manager monitors performance, manages productivity, and fosters a positive work environment.
Key focus areas include Lead and motivate team members throughout the shift, Deliver fast, friendly, and accurate service to every guest, and Coach and develop crew members through real-time feedback.
Successful candidates bring Certified McDonald's Shift Manager, Strong Communication Skills, and Leadership Ability. Important skills include Leadership, Communication, Coaching, Motivation, Fast-Paced Environment, and Food Safety.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
LEAD THE SHIFT. INSPIRE THE TEAM. DRIVE RESULTS.
Are you ready to take your leadership skills to the next level?
We’re looking for a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences.
As a Shift Manager, you’ll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully.
What You’ll Do:
Lead and motivate team members throughout the shift
Deliver fast, friendly, and accurate service to every guest
Coach and develop crew members through real-time feedback
Ensure food safety, cleanliness, and operational standards are met
Monitor restaurant performance and drive results
Manage labor, productivity, and shift execution
Create a positive and engaging work environment
What We’re Looking For:
Certified McDonald's Shift Manager (or equivalent leadership experience)
Strong communication and leadership skills
Ability to remain calm and focused in a fast-paced environment
Passion for coaching and developing others
Commitment to operational excellence and guest satisfaction
Dependable, accountable, and results-driven
Why Join Our Team?
Clear career growth opportunities
Recognition and leadership development programs
Supportive leadership team
Ongoing training and development
Competitive pay and benefits
Opportunity to make a real impact every day
This isn’t just another management position—it’s an opportunity to lead, grow, and build a successful team while developing the skills needed for future advancement.
If you’re ready to lead from the front, develop people, and drive results, we want to hear from you!
Apply today and take the next step in your leadership journey.
This job posting is for a position in a
restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns
a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job
described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling
employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Requsition ID: PDX_MC_4B6AB480-A1E1-4B39-9468-9DFDFE455717_71509
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
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