Agent/Lead Agent Ocean Export
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At a glance
Job overview
Expeditors International is hiring an Agent/Lead Agent Ocean Export. The Agent/Lead Agent Ocean Export ensures smooth freight flow, accurate data entry, and timely order tracking while managing import and export shipments, maintaining compliance with regulations, and providing customer service. They also handle billing, document delivery, and continuously seek efficiency improvements to meet KPI standards.
Key focus areas include Ensure smooth and timely freight process flow, Ensure accurate and timely data entry into our operating system, and Track and trace order management files.
Preferred (not required): Microsoft Word, Data Entry, Pro-active, and Strong Organizational Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace Order Management files
- Ensure timely clearance and delivery of freight to customer for Import shipments
- Ensure documents are sent timely and arrival notices communicated to destination for Export shipments
- Ensure accurate and timely client and vendor billing
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers standard operating procedures are followed and updated in the DLSOP
- Meet KPI standards, as per the company’s procedures
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Understanding of ocean documentation process a plus
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word, PowerPoint)
- Hazardous Materials certification (preferred)
- Fluent in English
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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