Medical Front Office - Patient Service Specialist - Float
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist - Float. The Patient Service Specialist manages both the patient and business aspects of an outpatient physical therapy center. This role involves ensuring an exceptional patient experience from the front desk, including greeting and registering patients, scheduling appointments, and handling financial and insurance-related tasks. The specialist plays a crucial role in the overall care experience.
Key focus areas include Greet and register patients, Provide information about what to expect during their visit, and Provide information about their next appointment as they check out.
Successful candidates bring High School Diploma or GED, 1 Year Front Desk Experience, and Health Care Experience.
Skills & qualifications
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: Highland Heights, KY
Type of Employment: Fulltime (FLOAT)
Schedule: Weekdays - Between 7am to 6pm
Compensation :Starting at $17/hour (pending experience)
When patients enter our outpatient physical therapy center in Highland Heights, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
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Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
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High School Diploma or GED
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1 Year of Front Desk Experience
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Health Care Experience
Preferred Qualifications:
- 1 Year of Medical Office Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.
Equal Opportunity Employer/including Disabled/Veterans.
Location : Location US-KY-Highland Heights
Job ID 372553
Position Type Full Time
Experience (Years) 1
Category Administrative - Administrative Services
Company NovaCare Rehabilitation
Min USD $17.00/Hr.
Max USD $18.00/Hr.
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