Engagement Manager
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
Insight Global is hiring an Engagement Manager. The Engagement Manager will act as a strategic partner between clinical departments, patient access operations, and analytics teams within a top healthcare system. This role focuses on improving front-end patient experience and access workflows, including appointment scheduling, referral management, and provider template optimization. The manager will use patient access and operational data to identify inefficiencies, enhance patient experience, increase provider utilization, and drive revenue growth.
Key focus areas include Serve as strategic partner between clinical departments, patient access operations, and analytics teams, Support and improve front‑end patient experience and access workflows focusing on scheduling and referrals, and Leverage operational data to identify inefficiencies, enhance provider utilization, and drive revenue growth.
Successful candidates bring 2-5 Years Experience In Data Analyst Or Project Management Role Within Healthcare, Bachelors Degree, and Experience In Front-End Revenue Cycle Functions. Important skills include Microsoft Suite, Communication, Workflow Analysis, Data Analysis, and Epic.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is looking for an Engagement Manager to join one of the top healthcare systems in the Tri-State area. This person will serve as a strategic partner between clinical departments, patient access operations, and analytics teams. This individual is responsible for supporting and improving front-end patient experience and access workflows, with a focus on appointment scheduling, referral management, provider template optimization, patient throughput, and access-related performance metrics. This role leverages patient access and operational data to identify workflow inefficiencies, improve patient experience, increase provider utilization, and drive revenue growth through better access and scheduling performance. The Engagement Manager works closely with Consumer Engagement Center leadership, department administrators, physicians, and operational stakeholders to develop data-driven recommendations and implement process improvements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- 2-5 years’ experience in a Data Analyst or project management role within healthcare
• Strong Microsoft suite experience
• Excellent communication skills and ability to work with numerous teams
• Experience working/supporting with clinical departments or patient access operations
• Ability to analyze workflows and data to drive actionable insights
Bachelors Degree • Epic experience
Experience in front-end revenue cycle functions
You've read the whole posting — now see how you match it.