Field IT Support Technician
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Reynolds & Reynolds is hiring a Field IT Support Technician. The Field IT Support Technician performs onsite installation and maintenance support for various computer equipment, printers, and specialized Key Control equipment. This role involves traveling to customer sites in a company vehicle, maintaining an inventory of repair parts, and documenting work through a service tracking system. The technician will work with application servers, PCs, cabling, switches, printers, routers, fiber converters, and scanners.
Key focus areas include Perform onsite installation and maintenance support on computer equipment, printers, and specialized Key Control equipment, Travel to customer sites using a company vehicle, and Maintain an inventory of repair parts.
Successful candidates bring Technical Associate Degree, 1+ Years Technical Experience, and Must Be Able To Lift 50 Pounds. Important skills include Good Communication Skills, Customer Service Experience, and Network+ Certified. Preferred (not required): A+ Certified.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Information Technology
Full Time
Position Description
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. \nSome of the hardware you will be working with is as follows:\nApplication Servers\nPC\u2019s\nCabling\nSwitches\nPrinters\nRouters\nFiber Converters\nScanners \n
Training
You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures. \n
Requirements
Technical associates degree or equivalent work experience; 1+ years of technical experience (hardware/networking); Must be able to lift at least 50 pounds on a consistent basis; Must be able to attend a paid training class in Texas; Must have a valid driver\u2019s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years; Good communication skills; Customer service experience; A+ and/or Network+ certified is a plus; Ability to travel, with overnight hotel stays, up to 25% \n
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: \n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Company vehicle for work purposes\n- Paid holidays, vacation and sick days \nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. \n
Salary:
60,000.00 - 60,000.00 / Yearly
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