Patient Access Team Lead
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At a glance
Job overview
Baptist Health is hiring a Patient Access Team Lead. The Patient Access Team Lead manages front desk operations, including greeting and registering patients, collecting payments, and scheduling appointments. This role involves training new and existing front desk staff, coordinating coverage, and maintaining a tracking system for errors, reporting them to management. The Team Lead ensures efficient patient flow and provides customer service.
Key focus areas include Manage front desk duties using clerical and customer service skills, Greet and register patients, and Collect patient payments.
Successful candidates bring High School Diploma Or Equivalent. Important skills include Customer Service, Greeting Patients, Registering Patients, Collecting Patient Payments, Ensuring Patient Flow, and Scheduling Appointments. Preferred (not required): Clerical and Computer Experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Summary
Job Description:
Patient Access Team Lead - Corbin Family Medicine
Job Summary:
Under general direction, manages front desk duties using general clerical and customer service skills including, but not limited to, greeting and registering patients; collecting patient payments, ensuring patient flow, and scheduling appointments. The Team Leader provides training (initial and ongoing) to the front desk staff. The Team Leader is responsible for coordinating and maintaining coverage at the front desk. Maintains tracking system of errors and reports these to Manager.
Minimum Education, Experience, Training, and Licensures/Certifications/Registrations Required:
High school diploma or equivalent required; other formal education preferred.
Clerical and computer experience preferred.
Benefits Include:
Health, Vision, and Dental Insurance
Retirement with Company Match
Generous Paid Time Off (Including Maternity/Paternity Leave)
Short/Long Term Disability and Life Insurance
Tuition Reimbursement
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.
NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES
Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
R26103565
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