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LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER

Kroger Family of Companies

Independence, KYJobNo compensation foundPosted 5mo agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Independence, KY
Work Authorization
US work authorization required

Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Kroger Family of Companies is hiring a LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER. The Logistics/Customer Service Delivery Driver serves as a brand ambassador, providing excellent customer service while delivering customer orders to homes. This role involves driving a company delivery vehicle safely and efficiently, adhering to Kroger's driving standards, and upholding the company's core values. The driver will ensure timely and accurate deliveries, maintain communication with customers, and handle products according to food safety guidelines.

Key focus areas include Provide excellent customer service while delivering orders to the customer, Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers, and Ensure a high degree of professionalism and personal presentation when interacting with customers.

Successful candidates bring Valid Driver's License, DOT Regulated Medical Exam Annually, and Age 21+. Important skills include Safe Driving, Professionalism, Time Management, Communication, Record Keeping, and Food Health And Safety Regulations. Preferred (not required): Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSafe DrivingProfessionalismTime ManagementCommunicationRecord KeepingFood Health and Safety RegulationsFood Safety GuidelinesVehicle Pre-InspectionOperating Handheld Tablet Device

Qualifications

Valid Driver's LicenseAnnually Pass DOT Regulated Medical ExamMust Be 21 Years OldLift Up to 50 Lbs.Good Driving RecordHigh School Diploma or GEDDelivery Driver ExperienceCustomer Service ExperienceChauffeur's License

Full job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Provide excellent customer service while delivering orders to the customer

  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers

  • Ensure a high degree of professionalism and personal presentation when interacting with customers

  • Drive a company vehicle safely and in accordance to Kroger's driving standards

  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur

  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards

  • Control and maintain an accurate record of customer deliveries

  • Assist fellow drivers that may encounter difficulties while out delivering

  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations

  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor

  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor

  • Operate company provided technology devices for mapping and customer interaction

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS * Minimum *

Valid drivers license

Excellent communication and customer service skills

Must annually pass a DOT regulated medical exam

Must be at least 21 years old

Must be able to lift up to 50 lbs. with or without reasonable accommodation

Ability to operate a delivery van and handheld tablet device

Must have a good driving record

  • Desired *

High School Diploma or GED

Any delivery driver experience

Any customer service experience

May require chauffers license in some states

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