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Merchandiser/Trainer Honolulu

Boar's Head Brand/Frank Brunckhorst Co., LLC

Waipahu, HIFull-timeNo compensation foundPosted 3mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Waipahu, HI
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Valid Driver’s License

Job overview

Boar's Head Brand/Frank Brunckhorst Co., LLC is hiring a Merchandiser/Trainer Honolulu. The Merchandiser/Trainer develops new customer relationships and maintains existing service levels. This role involves customer deliveries, warehouse operations, and in-store activities for retail and food service customers. The ideal candidate will have a passion for excellent customer service and excel both independently and as part of a team, with a flexible schedule that includes occasional weekend work.

Key focus areas include Itemize check-in of delivered goods with a customer representative, Complete bi-weekly customer inventory, and Create bi-weekly orders based on established inventory levels.

Successful candidates bring High School Diploma, 1+ Years Brand Associate Experience, and Valid Driver’s License. Important skills include Customer Service, Product Knowledge, Slicing Technique, Basic Computer Skills, Basic Math, and Reasoning.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProduct KnowledgeSlicing TechniqueBasic Computer SkillsBasic MathReasoningEnglish SpeakingEnglish Reading

Qualifications

High School Diploma or Equivalent1+ Years Brand Associate Experience3+ Years Customer Service, Sales, Warehouse, or Similar Role ExperienceMastery of Brand Associate Essential Functions and RequirementsValid Driver’s LicenseClean Driving Record

Full job description

Hiring Company:

Delicatessen Services Co., LLC

Overview:The Merchandiser/Trainer plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:Essential Functions

  • Itemized check-in of delivered goods with a customer representative

  • Complete bi-weekly customer inventory

  • Create bi-weekly orders based on established inventory levels

  • Pull credits, create out-of-date memos, and issue customer credits

  • Complete merchandising resets and recommend opportunities for cross-merchandising

  • Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.

  • Complete assigned Go-Spot-Check missions

  • Delivery of perishable goods to customers

  • Monitor truck maintenance schedule and coordinate necessary maintenance

  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

  • Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

  • High school diploma or equivalent, including basic math and reasoning

  • Ability to speak and read English

  • 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role

  • Successful mastery of Brand Associate essential functions and requirements

  • Valid driver’s license and clean driving record

  • Basic computer skills

Physical Requirements

  • Ability to stand for a minimum of 4 hours

  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

  • Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

  • Product knowledge and customer service

  • Company History

  • ServSafe certification

  • Deli Operations

  • Slicer use, maintenance, and cleaning

  • Deli scale operation and sanitation

  • Proper slicing technique, product wrapping, and handling

  • DOT compliance and Safe Driver training

Location:Waipahu, Hawaii

Time Type:Full time

Department:Hawaiian Island Provisions

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