
Restaurant Floor Manager
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At a glance
Job overview
Eataly North America is hiring a Restaurant Floor Manager. The Restaurant Floor Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. This role reports to the Restaurant AGM and oversees front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks. The manager supports hiring, training, and evaluating employees, ensuring exceptional service standards and compliance with health and safety regulations.
Key focus areas include Support the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees, Document, investigate, escalate and resolve all employee and guests incidents, and Ensure exceptional service standards are consistently met.
Successful candidates bring 2+ Years Front‑of‑House Management Experience, Ability To Lift 50 Pounds, and Ability To Exert Mobility 8 Hours. Important skills include Exceptional Service Standards, Communication, Leadership, and Problem-Solving. Preferred (not required): Italian Cuisine Knowledge and Beverage Knowledge.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
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Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
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Documents, investigates, escalates and resolves all employee and guests incidents
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Ensures exceptional service standards are consistently met and that activities are carried out effectively
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Inspects dining room and storage areas to ensure compliance with health and safety regulations
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Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
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Reviews financial information such as sales, inventory and costs to monitor budget
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Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
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Performs other duties as required or assigned
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2+ years of experiencing leading or managing a front-of-house restaurant team
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Understanding of steps of service
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Outstanding communication, leadership and problem-solving skills
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Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
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Knowledge of Italian cuisine and beverage highly preferred Job Requirements
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Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
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Ability to lift up to 50 pounds
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Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
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Food Handler’s License preferred Benefits and Perks
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Medical, Dental, Vision Insurance
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Paid Time Off
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Paid Parental Leave
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401K with match
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Bonus program
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Free family meal daily
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Discounts at Eataly
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Classes on products and Italian cuisine
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Referral bonus program
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and more! Compensation : The annual compensation for this position is $60k - 65k per year
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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