Shift Supervisor - Security
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At a glance
Job overview
Bally's Corporation is hiring a Shift Supervisor - Security. The Shift Supervisor oversees security staff and ensures a strong service culture, managing daily activities, performance records, and physical safety of guests, employees, and assets. They conduct investigations, enforce policies, train and schedule personnel, disseminate information, and support regulatory compliance within a high‑stress casino environment.
Key focus areas include Develops and maintains a service culture that ensures superior guest service, Supervises and manages daily activities of security staff for their shift, and Maintains performance, personnel, and operational records.
Preferred (not required): Service Culture Development, Guest Service, Supervision, and Performance Management.
Skills & qualifications
Skills
Full job description
Responsibilities:
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Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members
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Supervises and manages the daily activities of security staff for their respective shift
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Maintains performance, personnel, and operational records
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Oversees the physical security of the casino and company assets
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Responsible for the physical safety of guests, employees and property, recommends improvement measures
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Conducts investigations of incidents and assists the Gaming Board in investigations as needed
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Ensures all applicable personnel adhere to the Adopted Rules, MIC’s, IC’s, and company policy & procedures
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Trains, develops, and schedules security staff
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Disseminates pertinent information to security staff
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Ensures department adheres to all regulatory, departmental and company policies and procedures
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Knowledge of all promotions and events
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All other duties as assigned
Environmental Working Conditions:
- The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $23.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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