Front End Supervisor
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At a glance
Job overview
Jetro Holdings, Inc is hiring a Front End Supervisor. The Front-End Supervisor supports daily front-end operations, ensuring efficient and accurate transaction processing. This role involves monitoring cash handling procedures, providing direction to staff, maintaining customer service standards, and resolving customer issues. The supervisor also assists with scheduling, workflow coordination, and enforcing company policies to maintain an organized and customer-focused environment.
Key focus areas include Support daily front-end operations to ensure efficient and accurate transaction processing, Assist with monitoring cash handling procedures and resolving minor discrepancies, and Provide support and direction to front-end staff during daily operations.
Successful candidates bring Previous Experience In Retail, Customer Service, Or Front-End Operations. Important skills include Cash Handling Processes, Communication, Organizational Skills, Problem-Solving Skills, and Attention To Detail. Preferred (not required): Front-End Operations.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Front End Supervisor
Company: Jetro / Restaurant Depot
Location: 22 Warehouse Row, Colonie, NY 12205
Job Type: Full-time
Sector: Management
Compensation: $17.50 - $18.09
JOB DETAILS
Job Summary
The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.
Key Responsibilities
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Support daily front-end operations to ensure efficient and accurate transaction processing
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Assist with monitoring cash handling procedures and resolving minor discrepancies
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Provide support and direction to front-end staff during daily operations
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Ensure front-end areas are organized, clean, and operating efficiently
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Assist in maintaining customer service standards and resolving customer issues
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Support scheduling and workflow coordination for front-end staff
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Help enforce company procedures and policies at the front-end
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Communicate operational issues or concerns to management
Qualifications
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Previous experience in retail, customer service, or front-end operations
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Basic understanding of cash handling processes
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Strong communication and organizational skills
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Ability to work in a fast-paced, team-oriented environment
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Problem-solving skills and attention to detail
Preferred Qualifications
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Experience in a supervisory or lead role
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Familiarity with front-end operations and processes
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Experience in high-volume retail environments
Work Environment / Expectations
Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.
Benefits & Perks
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Medical, Dental, and Vision Insurance Coverage
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401(k) Retirement Plan with Employer Match
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Paid Time Off (PTO) in accordance with company policy
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Six (6) Paid Company Holidays
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Tuition Reimbursement Program (subject to eligibility and plan guidelines)
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Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
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Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
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All benefits are subject to eligibility requirements and plan terms
Job Ref #:a1fd22d6-8550-405d-9783-f87576f793fe
Date Posted:2024-11-06
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