Restaurant & Retail Supervisor - Part Time - Simpsonville, KY
Part-timeMost applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Ghirardelli Chocolate Company is hiring a Restaurant & Retail Supervisor - Part Time - Simpsonville, KY. The Restaurant & Retail Supervisor will manage store operations, ensuring excellent customer service and maximizing financial returns. This role involves effective communication, risk management, and collaboration with various departments. The supervisor will also oversee restaurant and retail operations, prioritize daily activities, and maintain high standards of cleanliness and safety. Additionally, they will assist with people management, including payroll, scheduling, and employee development.
Key focus areas include Ensure the well-being of store and its employees through effective management of safety and risk, Communicate effectively with all levels of the organization by following company standards, and Work closely with store personnel, general manager, and Ghirardelli corporate liaisons.
Successful candidates bring High School Diploma Or GED and 1+ Years Experience. Important skills include MICROS, Clear Oral Communication, Professional Oral Communication, Effective Oral Communication, Clear Written Communication, and Professional Written Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
20
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Back
Restaurant & Retail Supervisor - Part Time
#1951
Simpsonville, Kentucky, United States
X Facebook LinkedIn Email Copy
Location
Simpsonville, Kentucky, United States
Employment Type
Regular
Our Company/Job Summary
Immediate openings, ability to start in days!!
Starting Pay - $18.00/hr + Tips!
Holiday Pay - 1.5x pay for worked holidays!
Free Sundae or shake on every Shift!!
Employee Discount - 50% off everything!
Quarterly Bonus opportunity!!
Store Hours - Friday-Monday 11:00am - 7:00pm, Tuesday-Thursday 12:00pm - 8:00pm
Shifts could be up to 2 hours before/after store hours for prep/cleaning.
Restaurant/Retail Associate - this position will perform all restaurant and retail duties.
Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.
The Supervisor will be responsible and accountable for various aspects of managing our store and upholding the high standards of the company and its reputation. The supervisor will help the general manager and his or her management team to ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees.
Scope of Responsibilities
Store Management
Ensures the well-being of store and its employees through effective management of safety and risk, including prevention, escalation, and response
Effectively and timely communicates with all levels of the organization by following company standards of team-building, recognition, and professionalism
Works closely with store personnel, general manager, store and division management teams, and Ghirardelli corporate liaisons, such as human resources, IT, finance, and payroll
Restaurant and Retail Operations
Effectively prioritizes daily store activities under the direction of the general manager
Manages operations of total sales floor or sales units (e.g., cash/wrap, retail, or fountain areas) and ensures Chocolateers and optimizing resources and strategically placed
Serves a principal point of contact with Corporate employees and outside vendors if no management members are present at the store, especially while covering absences, vacations, and leaves
Upholds the values of exemplary customer service by modeling behavior and leadership
Monitors sales and labor cost issues in real-time with a goal to maximize profitability without sacrificing customer service
Responds in a timely manner to all escalated customer service issues
Maintains high standards of cleanliness, food/product safety, and branding requirements, including monitoring of communications with guests regarding allergens ensuring company policy is strictly followed
Properly uses MICROS system and its functionality
People Management
Assists with payroll, scheduling, interviewing, selection, in-service training, under the auspices of the general manager and in conjunction with the human resources and payroll departments
Develops Chocolateers using coaching, mentoring, and empowerment practices
Handles basic Chocolateer employee relations functions, including discipline or suspensions as needed under the direction of the general manager
Serves as a general resource and role m odel for Chocolateers
Specific Knowledge & Skills
Specific Knowledge and Skills
Clear, professional, and effective oral and written communication
Team-building skills of empathy, rapport-building, delegation, and empowerment
Ability to manage time effectively and be self-directed under minimal supervision
Ability to conduct evidence-based business forecasting for sales and resource needs
Familiarity with point of sale systems, such as MICROS
Knowledge of restaurant or retail management techniques
Education and Work Experience
High school diploma or GED preferred
One or more years of related experience in a fast-paced restaurant or retail environment with six or more months as a supervisor preferred
Working Conditions
Rare to Occasional ability to lift and carry up to 50 pounds
Ability to travel to various locations across the country
Ghirardelli is an equal opportunity employer and considers all qualified applicants for employment without regard to r ace, color, national origin, r eligion, s ex, s exual orientation, gender identity, disability, age, veteran status, or any other classification protected by state, local or federal law.
Job Type
Part time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
5001186322200
You've read the whole posting — now see how you match it.