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DELI/ASST DEPT LEADER

Kroger Family of Companies

North Bend, WAJobNo compensation foundPosted 3mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
North Bend, WA
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Current Food Handlers Permit

Job overview

Kroger Family of Companies is hiring a DELI/ASST DEPT LEADER. The Deli/Assistant Department Leader is responsible for creating an outstanding customer experience by maintaining a safe, clean environment and achieving sales and profit goals. This role involves monitoring all Deli department functions, upholding quality assurance standards, and demonstrating the company's core values.

Key focus areas include Promote trust and respect among associates with a positive attitude, Communicate company, department, and job specific information to associates, and Establish department performance goals and empower associates to meet targets.

Successful candidates bring Current Food Handlers Permit and Ability to Handle Stressful Situations. Important skills include Oral Communication, Communication, Basic Math, and Handle Stressful Situations. Preferred (not required): Outstanding Customer Experience, Maintain Safe Clean Environment, Achieve Sales And Profit Goals, and Control Quality Assurance Standards.

Skills & qualifications

RequiredNice to have

Skills

Oral CommunicationCommunicationBasic MathHandle Stressful SituationsOutstanding Customer ExperienceMaintain Safe Clean EnvironmentAchieve Sales and Profit GoalsControl Quality Assurance StandardsMonitor Deli Department FunctionsPromote Trust and RespectCommunicate Company InformationEstablish Department Performance GoalsEmpower AssociatesCollaborationDevelop Adequate SchedulingTrain and Develop AssociatesParticipate in Performance Appraisal ProcessAnswer Product QuestionsRespond to QuestionsMake SuggestionsLocate ProductsInform Customers of SpecialsOffer Product SamplesReview and Inspect Products for QualityDevelop Department Business PlanExecute Sales PromotionsInform and Educate Department AssociatesPrepare and Submit Seasonal CritiquesImplement Period Promotional PlanPrepare Store Department BudgetExpense ControlProfit and Loss ReviewsSchedule Price ChangesUpdate Shelf TagsUpdate Promotional SignsPlan and Organize Inventory ProcessMaintain Awareness of Inventory Stocking ConditionsNote DiscrepanciesTrain on Inventory StockingComputer Assisted Ordering (CAO)Ensure Proper TemperaturesMaintain Temperature LogsReinforce Safety ProgramsComply With Safety ProceduresIdentify Unsafe ConditionsPractice Preventive MaintenanceInspect EquipmentNotify Store Management of RepairsReport Safety Risk or IssuesReport Illegal Activity

Qualifications

Current Food Handlers PermitHigh School Diploma or GEDAny Management ExperienceAny Deli Retail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the Deli department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Promote trust and respect among associates, with a positive attitude

  • Communicate company, department, and job specific information to associates

  • Establish department performance goals and empower associates to meet or exceed targets through teamwork

  • Develop adequate scheduling to manage customer volume

  • Train and develop associates on their job performance and participate in the performance appraisal process

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products

  • Inform customers of produce specials and offer product samples to help customers discover new items

  • Review/inspect products for quality and freshness and take appropriate action

  • Develop and implement a department business plan to achieve desired results

  • Create and execute sales promotions in partnership with store management

  • Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department

  • Prepare and submit seasonal critiques for the sales and merchandising supervisor

  • Implement the period promotional plan for the department

  • Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports

  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs

  • Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

  • Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents

  • Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud

  • Adhere to all local, state and federal laws, and company guidelines

  • Ability to work cooperatively in high paced and sometimes stressful environment

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

  • Excellent oral/written communication skills

  • Knowledge of basic math (counting, addition, subtraction)

  • Ability to handle stressful situations

  • Current food handlers permit once employed

DESIRED

  • High School Diploma or GED

  • Any management experience

  • Any deli/retail experience

  • Second language (speaking, reading and/or writing)

$17.38 - $27.20 per year

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