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Club Manager

Planet Fitness

Portland, MEFull-timeNo compensation foundPosted 1mo agoVerified open 1w ago
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At a glance

Compensation
No compensation found
Location
Portland, ME
Schedule
Full-time
Work Authorization
Not specified

Job overview

Planet Fitness is hiring a Club Manager. The Club Manager (CM) at Planet Fitness is responsible for overseeing gym operations to ensure an exceptional "Judgement Free" member experience and a financially successful club. This role involves leading a team of employees in a positive, motivating manner, with continuous assistance in employee training and development. The CM will report to the Regional Manager.

Key focus areas include Create and maintain a culture of positivity and motivation within the club, Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members and guests, and Ensure Team Members follow superior customer service guidelines.

Successful candidates bring Must Be 18+, Must Be Punctual, and Must Be On Call As Needed. Important skills include Customer Service, Positive Attitude, Leadership, Employee Training And Development, Culture Creation, and Recruitment.

Skills & qualifications

RequiredNice to have

Skills

Customer ServicePositive AttitudeLeadershipEmployee Training and DevelopmentCulture CreationRecruitmentHiringStaff ManagementDiplomacyListening SkillsBasic Computer ProficiencyMicrosoft SuiteProblem ResolutionHard WorkingEnthusiasticEnergeticPunctualOn Call Availability

Qualifications

Must Be 18+Experience in Fitness IndustryAssistant Manager at Planet Fitness ExperienceCPR Certification

Benefits

Medical Insurance
Paid Time Off

Full job description

Benefits:

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development

  • Bonus based on performance

  • Competitive salary

Are you a leader who is interested in fitness and wellness?

Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today! As Club Manager (CM) will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Reports To Regional Manager Essential Duties and Responsibilities

  • Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and customers.

  • Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members and guests and ensure Team Members follow superior customer service guidelines. Provide 1 service.

  • Keep clubs spotlessly clean.

  • Recruit, hire, train and develop a high-performing club Team Members.

  • Payroll

  • Staff Management Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry

  • Experience working as an Assistant Manager at Planet Fitness preferred

  • Exceptional leadership, diplomacy and listening skills

  • Basic computer proficiency (Microsoft Suite)

  • Hard working, enthusiastic and energetic.

  • Strong problem resolution skills

  • Current CPR Certification recommended

  • Must be 18 years of age or older

  • Must be punctual

  • Must have the ability to be constantly on call on an immediate as needed basis

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