Office Manager, Outpatient Clinic
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At a glance
Job overview
Sheppard Pratt is hiring an Office Manager, Outpatient Clinic. The Office Manager at Sheppard Pratt oversees daily office operations, staff supervision, provider scheduling, appointment management, personnel records, EHR maintenance, and office environment, ensuring efficient support for providers in an outpatient clinic.
Key focus areas include Oversee support staff and manage their job responsibilities, Manage provider scheduling and caseloads, and Handle appointment management to reduce no-show rates.
Important skills include Intermediate Computer Skills, HIPAA Privacy Regulations, Oral Communication, Communication, Organizational Skills, and Attention To Detail. Preferred (not required): EMR Systems, General Computer And Database Software, Electronic Health Record, and Medicaid Knowledge.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What to expect
The Office Manager is responsible for daily operations of the office staff and provides support to providers. Primary responsibilities include oversight of support staff and management of their job responsibilities; oversight of provider scheduling, management of provider caseloads, appointment management (reducing the NS rate), maintain personnel records, assistance with the maintenance of the EHR records and management of the office environment.
What you’ll get from us
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
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A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
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Comprehensive medical, dental and vision benefits for benefit eligible positions
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403b retirement match
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Generous paid-time-off for benefit eligible positions
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Complimentary Employee Assistance Program (EAP)
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Generous mileage reimbursement program
Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
What we need from you
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Bachelor’s degree in business administration or relevant field; relevant experience without a Bachelor’s Degree may be considered with the possession of a High School Diploma (or equivalent). Experience in office administration and staff supervision in a health care setting preferred.
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Intermediate computer skills required. Experience with Microsoft Office recommended, EMR systems a plus.
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Ability to manage administrative support staff and ensure all tasks are completed in a timely manner with little to no supervision.
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Knowledge of Medicaid, Medicare, and/or Maryland Public Mental Health System a plus.
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Ability to maintain appropriate boundaries and to maintain HIPPA Privacy regulations at all times.
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Excellent oral and written communication skills; excellent organizational skills and attention to detail; ability to multi-task in fast-paced work environment.
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Demonstrated ability to encourage teamwork and support office morale.
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Ability to take initiative and work independently.
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Experience with general computer and database software; previous experience with electronic health record a plus.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!
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